zenloop
Latest round
- Series A
Last raised
- Jun 2020
Total raised
- $6.8M
Investors
- 3
About zenloop
Founded in 2016 and headquartered in Berlin, Germany, zenloop GmbH focuses on providing a robust Customer Experience Management platform.zenloop primarily offers a Customer Experience Management (CXM) platform designed to collect, analyze, and act on customer feedback. Their core product focuses on automating the gathering of customer insights across various touchpoints, particularly during critical moments in the customer journey. The platform enables businesses to design and launch multi-channel surveys to measure customer satisfaction, Net Promoter Score (NPS), and overall customer sentiment. Key features include intelligent analysis that clusters and categorizes feedback, automatically identifying drivers of satisfaction and dissatisfaction.zenloop generates revenue through a subscription-based model for its CXM platform, which encompasses various service tiers tailored to meet the needs of its diverse clientele. Clients engage with zenloop by subscribing to specific packages that include features such as automated feedback collection, advanced analytics, and customer retention tools. These packages cater to businesses seeking to enhance customer experience initiatives and typically operate on an annual or monthly billing cycle.In January 2023, zenloop GmbH discontinued its operations.
Who invested in zenloop
3 investors across 1 round
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Funding rounds
Series A
Jun 15, 2020
Amount
$6.8M
Investors
Questions about zenloop
Who invested in zenloop?
zenloop has 3 investors on record across 1 venture round. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has zenloop raised?
zenloop has raised 1 venture round. Sign up free to see how much each round raised and the total.
When did zenloop last raise money?
zenloop's most recent round on record is a Series A, in Jun 2020.
What does zenloop do?
Founded in 2016 and headquartered in Berlin, Germany, zenloop GmbH focuses on providing a robust Customer Experience Management platform.
Where is zenloop headquartered?
zenloop is headquartered in Berlin, Germany.
Which VCs invest in companies like zenloop?
Among active investors with capital left to deploy, Index Ventures, European Investment Bank, Highland Europe and Balderton Capital back software companies at zenloop's stage. Their profiles are linked below.
VCs backing software startups at Series A
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