Wootric
Latest round
- Series A
Last raised
- Apr 2016
Total raised
- $2.6M
Investors
- 2
About Wootric
Wootric, Inc.Founded in 2013, Wootric, Inc. is headquartered in San Francisco, US. The company specializes in customer experience management, helping businesses analyze customer feedback. Prior to its acquisition by InMoment, Inc.Wootric specializes in customer experience management through its primary offerings, which include the Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) solutions. These products enable businesses to gather, analyze, and act on customer feedback at critical points in the customer journey, thereby enhancing retention, engagement, and advocacy. By leveraging advanced machine learning capabilities, Wootric allows users to gain insights into customer sentiment and identify areas for improvement across various feedback sources. The platform serves a diverse client base, including companies like MindTouch and Zoom, and is utilized across multiple industries to enhance customer loyalty and satisfaction.Wootric generates revenue primarily through subscription-based pricing models for its customer experience management solutions. Clients engage with Wootric by subscribing to different service tiers that provide varying levels of access to features such as real-time feedback analysis, custom dashboards, and integration with existing systems like Salesforce. The transaction structure emphasizes B2B relationships, wherein companies invest in Wootric’s platform to enhance their customer experience strategies. Specific pricing plans may include tiered subscriptions that cater to businesses of different sizes, allowing them to scale their usage based on needs. Specific upcoming products are not detailed, but the company aims to broaden its reach into new geographical regions, including deeper penetration into Europe and Asia. The acquisition by InMoment, Inc. is expected to facilitate these initiatives by integrating Wootric’s technologies with InMoment’s existing frameworks, thereby enhancing customer experience solutions available to clients.
Who invested in Wootric
2 investors across 1 round
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Funding rounds
Series A
Apr 19, 2016
Amount
$2.6M
Investors
Questions about Wootric
Who invested in Wootric?
Wootric has 2 investors on record across 1 venture round. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has Wootric raised?
Wootric has raised 1 venture round. Sign up free to see how much each round raised and the total.
When did Wootric last raise money?
Wootric's most recent round on record is a Series A, in Apr 2016.
What does Wootric do?
Wootric is a software company.
Where is Wootric headquartered?
Wootric is headquartered in San Francisco, US.
Which VCs invest in companies like Wootric?
Among active investors with capital left to deploy, Andreessen Horowitz, Founders Fund, Accel and Thrive Capital back software companies at Wootric's stage. Their profiles are linked below.
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