virtualQ
Latest round
- Series A
Last raised
- May 2018
Total raised
- $0.4M
Investors
- 4
About virtualQ
virtualQ GmbH specializes in AI-driven callback and appointment management solutions that enhance customer service efficiency across diverse sectors, including insurance and retail.Founded in 2014 in Stuttgart, Germany, virtualQ GmbH focuses on optimizing call management through advanced solutions.373 mn.virtualQ provides an advanced, AI-based callback and appointment management solution designed to enhance customer service efficiency across various industries. Their core product offerings include virtualQ Phone, virtualQ Web, and virtualQ Connect, which integrate seamlessly into existing systems to optimize call flows and manage high call volumes. These products are particularly aimed at businesses encountering peak call times, unexpected surges in customer inquiries, or consistently high workloads in service centers. By automating callback requests and appointment scheduling, virtualQ significantly reduces customer wait times, increases availability, and improves overall service quality.Revenue generation for virtualQ is primarily structured around a subscription model for its SaaS solutions, allowing businesses to integrate their services into existing customer support frameworks. Clients engage with virtualQ via contracts that typically include setup fees and ongoing subscription payments based on usage metrics, such as volume of callbacks and appointments managed. The company’s flagship offerings—virtualQ Phone, virtualQ Web, and virtualQ Connect—are tailored to specific client needs, ensuring scalability and flexibility in pricing. Transactions involve direct relationships with business clients, focusing on B2B engagements, where companies leverage virtualQ’s technology to enhance their customer service operations.In the upcoming years, virtualQ aims to expand its product offerings and penetrate new markets. The company plans to introduce additional features and enhancements to its existing solutions, aligning with customer feedback for improved functionality. Geographically, virtualQ is targeting expansion into more regions within Europe, aiming to establish a stronger presence by 2025.
Who invested in virtualQ
4 investors across 2 rounds
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Questions about virtualQ
Who invested in virtualQ?
virtualQ has 4 investors on record across 2 venture rounds. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has virtualQ raised?
virtualQ has raised 2 venture rounds. Sign up free to see how much each round raised and the total.
When did virtualQ last raise money?
virtualQ's most recent round on record is a Series A, in May 2018.
What does virtualQ do?
virtualQ GmbH specializes in AI-driven callback and appointment management solutions that enhance customer service efficiency across diverse sectors, including insurance and retail.
Where is virtualQ headquartered?
virtualQ is headquartered in Stuttgart, Germany.
Which VCs invest in companies like virtualQ?
Among active investors with capital left to deploy, Index Ventures, European Investment Bank, Highland Europe and Balderton Capital back software companies at virtualQ's stage. Their profiles are linked below.
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