Latest round

Seed

Last raised

Mar 2013

Total raised

Undisclosed

Investors

1

About Usersnap

Usersnap GmbH is dedicated to enhancing user feedback management. Founded in 2012, the company is headquartered in Linz, Austria. The founders include Florian Dorfbauer, Haymo Meran, and Josef Trauner, with Josef Trauner currently serving as CEO.Usersnap's core offering is its User Feedback Platform, designed to enhance user feedback collection and streamline communication with stakeholders. This platform enables organizations to gather user insights effectively, allowing for continuous improvements that significantly impact product development. Users can annotate screenshots and recordings, conduct CSAT, NPS, and multi-choice surveys, and analyze feedback trends with auto-attached browser and website data. The platform serves a diverse client base, including global organizations with thousands of employees, to manage and prioritize user feedback workflows across various products.The revenue structure for Usersnap is primarily based on subscription models, where clients pay for access to the User Feedback Platform and its various tools. This business model allows for scalable growth, as organizations can select from different pricing plans tailored to their needs. Transactions are conducted directly between Usersnap and its clients, encompassing various sectors including technology, e-commerce, and service industries. Specific pricing details for each subscription plan are not publicly disclosed, but the offerings typically include options that cater to different business sizes and requirements.group LLC on September 5, 2023, Usersnap plans to leverage its resources for business acceleration globally. The company aims to explore new product offerings that enhance its User Feedback Platform, although specific details and release dates are yet to be announced. Additionally, Usersnap is looking to expand into new markets across Europe and North America to reach a broader clientele. The acquisition is expected to facilitate these initiatives by providing the necessary financial and strategic support.

Who invested in Usersnap

1 investor across 1 round

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Funding rounds

  1. Seed

    Mar 11, 2013

    Amount

    Undisclosed

    Investors

    Locked

Questions about Usersnap

Who invested in Usersnap?

Usersnap has 1 investor on record across 1 venture round. Sign up free to see every VC on the cap table and the rounds they joined.

How much funding has Usersnap raised?

Usersnap has raised 1 venture round. Sign up free to see how much each round raised and the total.

When did Usersnap last raise money?

Usersnap's most recent round on record is a Seed, in Mar 2013.

What does Usersnap do?

Usersnap GmbH is dedicated to enhancing user feedback management.

Where is Usersnap headquartered?

Usersnap is headquartered in Linz, Austria.

Which VCs invest in companies like Usersnap?

Among active investors with capital left to deploy, Index Ventures, Forbion, European Investment Bank and Balderton Capital back internet companies at Usersnap's stage. Their profiles are linked below.

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