Usermind
Latest round
- Series C
Last raised
- Jan 2021
Total raised
- $60M
Investors
- 7
About Usermind
Usermind, Inc.Founded in 2013 and headquartered in Seattle, Washington, Usermind, Inc. focuses on enhancing customer engagement through its innovative platform.00 mn.53 mn.Usermind specializes in providing a comprehensive customer engagement platform designed to enhance and streamline the customer journey. The company's core offerings include an orchestration layer that integrates various customer data sources to deliver personalized experiences across multiple channels, effectively addressing the complexities of customer interactions. These solutions target use cases such as improving customer retention, optimizing marketing strategies, and increasing operational efficiencies for businesses. Usermind serves a diverse clientele spanning various industries, including finance, retail, and telecommunications, with end-users ranging from marketing teams to customer service departments.Usermind generates revenue through a subscription-based model, which provides clients access to its platform and services on a recurring basis. This model is designed to facilitate ongoing partnerships with businesses, allowing them to leverage Usermind’s capabilities continuously. Client transactions typically involve tiered pricing plans that correlate with usage levels, user counts, or specific feature sets. For example, a business might subscribe to a mid-tier plan that includes access to advanced analytics and integration features, tailored to enhance their customer engagement efforts.Following the acquisition by Qualtrics, LLC, Usermind's strategy for growth involves integrating its platform within Qualtrics’ offerings to enhance the customer engagement capabilities. Although specific new products have not been disclosed, the acquisition is expected to strengthen Qualtrics' XM Directory.
Who invested in Usermind
7 investors across 4 rounds
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Questions about Usermind
Who invested in Usermind?
Usermind has 7 investors on record across 4 venture rounds. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has Usermind raised?
Usermind has raised 4 venture rounds. Sign up free to see how much each round raised and the total.
When did Usermind last raise money?
Usermind's most recent round on record is a Series C, in Jan 2021.
What does Usermind do?
Usermind is a internet company.
Where is Usermind headquartered?
Usermind is headquartered in Seattle, US.
Which VCs invest in companies like Usermind?
Among active investors with capital left to deploy, Andreessen Horowitz, Founders Fund, Accel and Thrive Capital back internet companies at Usermind's stage. Their profiles are linked below.
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