Unthread
Latest round
- Seed
Last raised
- Jul 2024
Total raised
- $3.8M
Investors
- 2
About Unthread
, trading under the name Unthread, operates as a Slack inbox for customer support teams to assign, prioritize, and escalate inbound requests entirely within Slack. The company was founded by Tom Bachant, and Jake McCloskey. Unthread’s platform offers a suite of features including AI-powered ticketing, real-time in-app live chat, and a shared email inbox. It automatically tracks conversations as tickets, uses AI to prioritize and resolve issues, and integrates seamlessly with CRM and task management systems. The platform supports omni-channel ticket management and provides tools for analyzing response times, categorizing tickets, and generating automated responses. Unthread generates revenue through its subscription-based model, offering various pricing tiers depending on the scale of use and features required. It charges USD 50 for the basic plan and customized prices for Pro and Enterprise plans.
Who invested in Unthread
2 investors across 1 round
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Funding rounds
Seed
Jul 19, 2024
Amount
$3.8M
Investors
Questions about Unthread
Who invested in Unthread?
Unthread has 2 investors on record across 1 venture round. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has Unthread raised?
Unthread has raised 1 venture round. Sign up free to see how much each round raised and the total.
When did Unthread last raise money?
Unthread's most recent round on record is a Seed, in Jul 2024.
What does Unthread do?
, trading under the name Unthread, operates as a Slack inbox for customer support teams to assign, prioritize, and escalate inbound requests entirely within Slack.
Where is Unthread headquartered?
Unthread is headquartered in New York, US.
Which VCs invest in companies like Unthread?
Among active investors with capital left to deploy, Andreessen Horowitz, Founders Fund, Accel and Thrive Capital back software companies at Unthread's stage. Their profiles are linked below.
VCs backing software startups at Seed
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