Typewise

SoftwareSeedBinningen, Switzerlandtypewise.app

Latest round

Seed

Last raised

Jun 2020

Total raised

$1M

Investors

2

About Typewise

Typewise AG, founded in 2019, is headquartered in Binningen, Switzerland. The company offers an AI-driven customer service platform designed for enterprises, enhancing communication through advanced automation. The founders, David Eberle and Janis Berneker, have prior experience in the tech sector.Typewise offers a sophisticated AI customer service platform designed to enhance customer interactions through advanced automation and intelligent assistance. The platform integrates multi-agent AI capabilities, allowing for seamless routing of customer inquiries across various channels such as email, chat, and messaging to both AI and human agents. Typewise’s technology is tailored to maintain a brand's unique tone of voice, providing personalized and efficient service in over 50 languages. Key features include automated case handling, real-time message translation, and intelligent response drafting that learns from previous interactions.Typewise operates on a subscription-based revenue model, targeting businesses that require robust customer service solutions. Clients subscribe to the platform's services, which may include features such as autonomous case handling, magic reply functionalities, and insights analytics, among others. The company structures its offerings to serve various client segments, including B2B partnerships and direct transactions with large organizations seeking to improve their customer support capabilities. Specific pricing plans are tailored to the needs of enterprise clients, reflecting the scale of deployment and the complexity of integration required. Upcoming products include advanced features designed to improve automation and customer interaction by the end of 2023. The company is targeting expansion into new markets, specifically in North America and Asia, aiming for a launch by mid-2024.

Who invested in Typewise

2 investors across 1 round

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Funding rounds

  1. Seed

    Jun 12, 2020

    Amount

    $1M

    Investors

    Locked

Questions about Typewise

Who invested in Typewise?

Typewise has 2 investors on record across 1 venture round. Sign up free to see every VC on the cap table and the rounds they joined.

How much funding has Typewise raised?

Typewise has raised 1 venture round. Sign up free to see how much each round raised and the total.

When did Typewise last raise money?

Typewise's most recent round on record is a Seed, in Jun 2020.

What does Typewise do?

Typewise AG, founded in 2019, is headquartered in Binningen, Switzerland.

Where is Typewise headquartered?

Typewise is headquartered in Binningen, Switzerland.

Which VCs invest in companies like Typewise?

Among active investors with capital left to deploy, Index Ventures, European Investment Bank, Balderton Capital and Sofinnova Partners back software companies at Typewise's stage. Their profiles are linked below.

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