Tidio
Latest round
- Series B
Last raised
- May 2022
Total raised
- $26M
Investors
- 3
About Tidio
Tidio LLC, founded in 2013 and headquartered in San Francisco, US, specializes in AI-driven customer service technology.Tidio specializes in providing AI-powered customer service solutions, with its flagship product being the Lyro AI Agent. This technology automates responses to common customer inquiries and manages recurring tasks, thereby enhancing operational efficiency and reducing workload for support teams. The Lyro AI Agent utilizes advanced machine learning capabilities to deliver human-like responses across various communication channels, including live chat, social media, and email. Tidio’s solutions are tailored for a diverse clientele, including businesses in ecommerce, fintech, education, and travel sectors, and are designed to improve customer satisfaction and engagement.Tidio operates primarily on a subscription-based revenue model, offering several pricing plans tailored to different business needs. Among its offerings, the Premium Plan provides enhanced features such as custom automation strategies and extended support capabilities, while the standard plans cater to smaller enterprises seeking fundamental automation tools. The revenue structure typically involves clients subscribing to these plans on a monthly or annual basis, allowing them to access the Lyro AI Agent and related services. The transaction process is direct to consumers and B2B, as the company engages with businesses to implement its customer service solutions. The company plans to develop new features for its existing solutions and is looking to enter new markets in Asia and South America by the end of 2023.
Who invested in Tidio
3 investors across 2 rounds
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Questions about Tidio
Who invested in Tidio?
Tidio has 3 investors on record across 2 venture rounds. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has Tidio raised?
Tidio has raised 2 venture rounds. Sign up free to see how much each round raised and the total.
When did Tidio last raise money?
Tidio's most recent round on record is a Series B, in May 2022.
What does Tidio do?
Tidio LLC, founded in 2013 and headquartered in San Francisco, US, specializes in AI-driven customer service technology.
Where is Tidio headquartered?
Tidio is headquartered in San Francisco, US.
Which VCs invest in companies like Tidio?
Among active investors with capital left to deploy, Andreessen Horowitz, Founders Fund, Accel and Thrive Capital back software companies at Tidio's stage. Their profiles are linked below.
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