Talkdesk

SoftwareSeries DPalo Alto, UStalkdesk.com

Latest round

Series D

Last raised

May 2021

Total raised

$498M

Investors

14

About Talkdesk

Based in California, US, and established in 2011, Talkdesk, Inc. is the provider of customer experience solutions for customer-centric businesses. Tiago Paiva is the founder and current CEO of the company. In May 2021, Talkdesk, Inc.12 billion post-money. The company provides a browser-based call center platform solution called contact center software-CX cloud for small enterprises that offers services that include allowing users to optimize calls and know who is calling before answering the phone, providing a summary of the clients with information from the company’s customer relationship management (CRM), helpdesk, back-office solutions, and communal and business networking sites. It also offers call monitoring, real-time monitoring, and historical reports to help you understand the performance of the call center agents. Talkdesk generates revenue through a subscription-based SaaS model offering cloud contact center solutions. Its pricing plans include the CX Cloud Digital Essentials at USD 85 per user per month, CX Cloud Voice Essentials at USD 105 per user per month, and the CX Cloud Elite at USD 165 per user per month, all requiring a minimum 3-year commitment. Customers may also opt for per-hour login consumption or concurrent usage pricing.

Who invested in Talkdesk

14 investors across 7 rounds

See all investors in Talkdesk

Sign up free to see every VC on the cap table, the rounds they joined, and how much each round raised.

Funding rounds

  1. Series D

    May 21, 2021

    Amount

    $230M

    Investors

    Locked

  2. Series C

    Jul 15, 2020

    Amount

    $143M

    Investors

    Locked

  3. Series B

    Sep 20, 2018

    Amount

    $100M

    Investors

    Locked

  4. Series A

    Oct 7, 2015

    Amount

    $6.2M

    Investors

    Locked

  5. Series A

    Mar 27, 2015

    Amount

    $15M

    Investors

    Locked

  6. Seed

    Jul 8, 2014

    Amount

    $3.6M

    Investors

    Locked

  7. Seed

    Oct 31, 2011

    Amount

    $0.5M

    Investors

    Locked

Questions about Talkdesk

Who invested in Talkdesk?

Talkdesk has 14 investors on record across 7 venture rounds. Sign up free to see every VC on the cap table and the rounds they joined.

How much funding has Talkdesk raised?

Talkdesk has raised 7 venture rounds. Sign up free to see how much each round raised and the total.

When did Talkdesk last raise money?

Talkdesk's most recent round on record is a Series D, in May 2021.

What does Talkdesk do?

Based in California, US, and established in 2011, Talkdesk, Inc.

Where is Talkdesk headquartered?

Talkdesk is headquartered in Palo Alto, US.

Which VCs invest in companies like Talkdesk?

Among active investors with capital left to deploy, Andreessen Horowitz, Founders Fund, Accel and Thrive Capital back software companies at Talkdesk's stage. Their profiles are linked below.

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