Shop-Ware

Shop-Ware, Inc.Shop-Ware, Inc. was founded in 2013 and is headquartered in San Francisco, US. The company specializes in providing management software for auto repair shops. Carolyn Coquillette serves as the CEO and was pivotal in launching the company. Shop-Ware specializes in providing comprehensive auto repair shop management software designed to streamline operations for both single and multi-shop operations. Their core product offerings include features such as employee management, digital workflows, parts inventory management, customer relationship management (CRM), and business analytics. These tools facilitate quick and accurate repair estimates, enhance customer communication through integrated messaging, and provide an immersive Digital Vehicle Experience that allows technicians to share real-time updates with customers. Shop-Ware's solutions target auto repair shops across various geographical markets, including the United States and Canada, focusing on enhancing operational efficiency and customer satisfaction.Shop-Ware's revenue model is structured around subscription-based pricing, allowing auto shops to access a range of integrated services on a recurring basis. The company offers various pricing plans designed to meet the needs of different types of auto repair businesses, from small single-shop operations to larger multi-shop organizations. Clients typically engage in a contractual relationship where they pay a monthly fee for access to the software, which includes features such as the AI Parts Matrix, online service scheduler, and integrated payment processing. The company is focusing on the development of new tools aimed at improving customer engagement and operational analytics. Additionally, Shop-Ware is targeting expansion into the Canadian market by the end of 2022, aiming to establish a stronger presence in North America.

1. Series A

   Dec 2, 2020

   Amount

   $15M

   Investors

   Locked