ServiceAide
Latest round
- Series B
Last raised
- Nov 2016
Total raised
- $1.1M
Investors
- 1
About ServiceAide
ServiceAide, Inc.Founded in 2016 and headquartered in San Jose, California, ServiceAide, Inc. specializes in IT service management solutions. The company has undergone no significant pivots in business strategy and has not made references to subsidiaries. The founder, Wai Wong, has a background in technology entrepreneurship.ServiceAide specializes in Enterprise Digital Management Solutions, primarily focused on enhancing IT Service Management (ITSM) and ticket handling through their core offerings: Agentic AI, ChangeGear, and Luma AI. These products facilitate the automation of workflows, integrating support processes across various teams, which allows organizations to manage requests and issues more efficiently. Their solutions enable users to resolve problems independently without the need for creating support tickets, thereby enhancing overall productivity. ServiceAide's customer base spans a wide range of industries globally, including Fortune 1000 enterprises, IT, HR, and Facilities departments.ServiceAide generates revenue primarily through subscription-based models for its suite of products and services. Clients engage with the company under varying contracts which typically encompass annual subscriptions tailored to their specific needs, with varying costs associated with each product tier. Their flagship solutions, including Agentic AI and ChangeGear, are designed for seamless integration and are priced to reflect their comprehensive capabilities in automating service management processes. Moreover, the transaction structure often includes partnerships with service providers, allowing for streamlined service delivery across client organizations. The company is exploring expansion into new geographic regions, specifically targeting Europe and Asia by the end of 2024, to increase its market presence. These initiatives are expected to enhance ServiceAide's product portfolio and market reach, positioning them for sustainable growth in the digital management solutions sector.
Who invested in ServiceAide
1 investor across 1 round
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Funding rounds
Series B
Nov 9, 2016
Amount
$1.1M
Investors
Questions about ServiceAide
Who invested in ServiceAide?
ServiceAide has 1 investor on record across 1 venture round. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has ServiceAide raised?
ServiceAide has raised 1 venture round. Sign up free to see how much each round raised and the total.
When did ServiceAide last raise money?
ServiceAide's most recent round on record is a Series B, in Nov 2016.
What does ServiceAide do?
ServiceAide is a software company.
Where is ServiceAide headquartered?
ServiceAide is headquartered in San Jose, US.
Which VCs invest in companies like ServiceAide?
Among active investors with capital left to deploy, Andreessen Horowitz, Founders Fund, Accel and Thrive Capital back software companies at ServiceAide's stage. Their profiles are linked below.
VCs backing software startups at Series B
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