Reply
Latest round
- Seed
Last raised
- Sep 2018
Total raised
- $2.3M
Investors
- 6
About Reply
Reply, Inc.Reply, Inc. was founded in 2016 in New York, US, focusing on AI solutions for customer engagement. The company was acquired by Kustomer, Inc. in May 2020, as part of Kustomer's strategy to expand its AI capabilities. Founders Andrea Ranchino and Luca Gardini have backgrounds in technology and entrepreneurship, contributing to the company's growth.Reply, Inc. specializes in AI communication solutions that facilitate real-time customer engagement. Its platform integrates AI-driven tools for efficient customer support, allowing interactions through various channels such as email, chat, and social media. The offerings include advanced AI Agents that streamline inquiries and enhance customer experience, serving a wide array of sectors including retail and technology.Reply, Inc. generates revenue primarily through subscription models for its AI-powered services. Clients subscribe to various service tiers that provide access to features like AI Agents, omnichannel communication, and workflow automation tools.Following its acquisition by Kustomer, Inc. in May 2020, Reply, Inc. aims to leverage its resources for future growth. Plans include the development of new AI products tailored for enhanced customer engagement, with launches anticipated in the coming years. The company is also targeting expansion into additional markets across North America and Europe to increase its client base.71 mn will be utilized to support these new developments and market expansion efforts.
Who invested in Reply
6 investors across 1 round
See all investors in Reply
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Funding rounds
Seed
Sep 1, 2018
Amount
$2.3M
Investors
Questions about Reply
Who invested in Reply?
Reply has 6 investors on record across 1 venture round. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has Reply raised?
Reply has raised 1 venture round. Sign up free to see how much each round raised and the total.
When did Reply last raise money?
Reply's most recent round on record is a Seed, in Sep 2018.
What does Reply do?
Reply is a software company.
Where is Reply headquartered?
Reply is headquartered in New York, US.
Which VCs invest in companies like Reply?
Among active investors with capital left to deploy, Andreessen Horowitz, Founders Fund, Accel and Thrive Capital back software companies at Reply's stage. Their profiles are linked below.
VCs backing software startups at Seed
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