Radialpoint
Latest round
- Series A
Last raised
- Feb 2000
Total raised
- $25M
Investors
- 2
About Radialpoint
Radialpoint specializes in delivering technical support solutions for digital services and devices. Founded in 1997, the company is headquartered in Montreal, Canada. In January 2016, AppDirect acquired Radialpoint, although financial terms were not disclosed.Radialpoint offers a comprehensive suite of technical support solutions tailored for digital services and devices, focusing on enhancing customer experience for businesses in their digital transformation journeys. The core offerings include migration, onboarding, and ongoing support solutions for software platforms like Microsoft 365 and Google Workspace, catering to small and medium-sized businesses (SMBs). Additionally, the company provides specialized services for Internet of Things (IoT) solutions, covering smart and connected devices, as well as consumer support for residential connectivity and smart home technologies.Radialpoint generates revenue through a structured transaction model based on the sale of technical support services, predominantly via subscription and partnership agreements. Clients access these offerings through a marketplace that integrates support solutions into their existing digital services. Transactions may involve clients purchasing support packages for specific applications or devices, which can be customized based on branding and operational preferences.Following TA Associates' exit from its stake in Radialpoint, the company is focused on future growth strategies. Plans include the development of new products aimed at improving the customer experience in technical support. Additionally, Radialpoint intends to expand its market presence into new geographic regions, although specific markets have not yet been disclosed.
Who invested in Radialpoint
2 investors across 1 round
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Funding rounds
Series A
Feb 1, 2000
Amount
$25M
Investors
Questions about Radialpoint
Who invested in Radialpoint?
Radialpoint has 2 investors on record across 1 venture round. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has Radialpoint raised?
Radialpoint has raised 1 venture round. Sign up free to see how much each round raised and the total.
When did Radialpoint last raise money?
Radialpoint's most recent round on record is a Series A, in Feb 2000.
What does Radialpoint do?
Radialpoint specializes in delivering technical support solutions for digital services and devices.
Where is Radialpoint headquartered?
Radialpoint is headquartered in Montreal, Canada.
Which VCs invest in companies like Radialpoint?
Among active investors with capital left to deploy, Andreessen Horowitz, Founders Fund, Accel and Thrive Capital back software companies at Radialpoint's stage. Their profiles are linked below.
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