Qualitista OÜ
Latest round
- Series A
Last raised
- Sep 2022
Total raised
- $14M
Investors
- 4
About Qualitista OÜ
Founded in 2018 and based in Tallinn, Estonia, Qualitista OÜ develops the Klaus app, a conversation review and quality assurance tool for storage, management, analysis, and evaluation of customer support., a portfolio company of Abu Dhabi Investment Authority, GIC, Hellman & Friedman, and Permira, agreed to acquire Qualitista OÜ from Creandum, Acton Capital, Global Founders Capital, and Icebreaker. Klaus offers a suite of tools designed to optimize customer support quality. The product lineup includes the QA Suite, which reviews and analyzes support interactions; the AI Suite, which provides automated scoring and insights; and the Coaching Suite, which structures targeted feedback and training for support agents. The platform features real-time analytics, smart filters, sentiment analysis, and targeted manual QA, all aimed at improving average handle time (AHT), reducing costs, and enhancing overall service quality. Klaus generates revenue through subscription-based pricing for its quality management solutions.
Who invested in Qualitista OÜ
4 investors across 2 rounds
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Questions about Qualitista OÜ
Who invested in Qualitista OÜ?
Qualitista OÜ has 4 investors on record across 2 venture rounds. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has Qualitista OÜ raised?
Qualitista OÜ has raised 2 venture rounds. Sign up free to see how much each round raised and the total.
When did Qualitista OÜ last raise money?
Qualitista OÜ's most recent round on record is a Series A, in Sep 2022.
What does Qualitista OÜ do?
Founded in 2018 and based in Tallinn, Estonia, Qualitista OÜ develops the Klaus app, a conversation review and quality assurance tool for storage, management, analysis, and evaluation of customer support.
Where is Qualitista OÜ headquartered?
Qualitista OÜ is headquartered in Tallinn, Estonia.
Which VCs invest in companies like Qualitista OÜ?
Among active investors with capital left to deploy, Index Ventures, European Investment Bank, Highland Europe and Balderton Capital back software companies at Qualitista OÜ's stage. Their profiles are linked below.
VCs backing software startups at Series A
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