Parahelp

SoftwareSeries ARoskilde, Denmarkparahelp.com

Latest round

Series A

Last raised

Sep 2025

Total raised

$18M

Investors

7

About Parahelp

Founded in 2024 in Roskilde, Denmark, Parahelp specializes in AI support technologies aimed at improving customer service operations.ai, Skyfall Ventures, and Y Combinator. Parahelp's core product is an AI-driven support agent specifically designed for fast-moving software companies. The platform utilizes real-time contextual resolution plans to address customer support tickets, dynamically retrieving relevant knowledge base content and customer data to facilitate solutions. It performs necessary actions within existing tools, requesting human approval for sensitive tasks, and seamlessly transfers tickets to human agents when required. The solution is tailored for companies seeking to enhance their customer support efficiency, having demonstrated the capability to resolve over 60% of support tickets.Parahelp generates revenue primarily through subscription-based models for its AI support agent services, structured around partnerships with software companies aiming to optimize their customer support operations. The revenue model typically involves an upfront setup fee for integrating Parahelp into a client’s ticketing system, followed by recurring subscription fees based on usage metrics or the volume of support tickets processed. These transactions are often structured to accommodate the scaling needs of clients, allowing for flexible pricing tiers that align with the growth of the customer support functions.ai, Skyfall Ventures, and Y Combinator. The company plans to enhance its AI support solutions and is exploring new geographic markets for expansion, with particular focus on increasing its presence across Europe and North America in the coming year.

Who invested in Parahelp

7 investors across 1 round

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Funding rounds

  1. Series A

    Sep 11, 2025

    Amount

    $18M

    Investors

    Locked

Questions about Parahelp

Who invested in Parahelp?

Parahelp has 7 investors on record across 1 venture round. Sign up free to see every VC on the cap table and the rounds they joined.

How much funding has Parahelp raised?

Parahelp has raised 1 venture round. Sign up free to see how much each round raised and the total.

When did Parahelp last raise money?

Parahelp's most recent round on record is a Series A, in Sep 2025.

What does Parahelp do?

Founded in 2024 in Roskilde, Denmark, Parahelp specializes in AI support technologies aimed at improving customer service operations.

Where is Parahelp headquartered?

Parahelp is headquartered in Roskilde, Denmark.

Which VCs invest in companies like Parahelp?

Among active investors with capital left to deploy, Index Ventures, European Investment Bank, Highland Europe and Balderton Capital back software companies at Parahelp's stage. Their profiles are linked below.

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