Northpass
Latest round
- Series A
Last raised
- Mar 2019
Total raised
- $4M
Investors
- 1
About Northpass
Northpass, Inc.Founded in 2013, Northpass, Inc. is headquartered in Parsippany-Troy Hills, US. The company focuses on automating customer training and onboarding processes. In July 2023, Gainsight, Inc. acquired Northpass, allowing Gainsight to enhance its digital customer success offerings.Northpass, now operating under the Gainsight Customer Education brand, specializes in delivering a comprehensive Learning Management System (LMS) tailored for customer education and training. The core product offerings focus on digitizing customer onboarding and training through on-demand educational experiences. By automating one-on-one training, Northpass enables organizations to allocate resources more effectively, thereby enhancing customer engagement and retention. The platform supports a variety of end users, including customer success teams, client enablement managers, and learners seeking to navigate software solutions effectively.Northpass generates revenue primarily through subscription-based models for its LMS offerings, allowing clients to access a range of educational tools and services. Clients typically engage in long-term partnerships that facilitate ongoing access to training resources and support. These transactions are structured to accommodate business-to-business (B2B) relationships, where companies subscribe to the platform to provide tailored educational content to their customers. Specific pricing plans for Northpass services are determined based on the scale and customization of the educational programs provided, aligning with the unique needs of each client.Following the acquisition by Gainsight, Inc. in July 2023, there are plans to expand the product portfolio further into digital customer success solutions. The integration aims to leverage Northpass's Learning Management System capabilities to enhance Gainsight’s offerings. The acquisition allows for a strategic opportunity to support new product developments and market expansions, specifically targeting enhanced customer education tools.
Who invested in Northpass
1 investor across 1 round
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Funding rounds
Series A
Mar 21, 2019
Amount
$4M
Investors
Questions about Northpass
Who invested in Northpass?
Northpass has 1 investor on record across 1 venture round. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has Northpass raised?
Northpass has raised 1 venture round. Sign up free to see how much each round raised and the total.
When did Northpass last raise money?
Northpass's most recent round on record is a Series A, in Mar 2019.
What does Northpass do?
Northpass is a software company.
Where is Northpass headquartered?
Northpass is headquartered in Parsippany-Troy Hills, US.
Which VCs invest in companies like Northpass?
Among active investors with capital left to deploy, Andreessen Horowitz, Founders Fund, Accel and Thrive Capital back software companies at Northpass's stage. Their profiles are linked below.
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