Mediação Online - Assessoria Administrativa e Tecnologia Ltda.

Founded in 2014 by CEO Melissa Felipe Gava, and based in São Paulo, Brazil, Mediação Online - Assessoria Administrativa e Tecnologia Ltda (MOL), trading as Medicao Online, provides online conflict resolution with methods such as negotiation, conciliation, and mediation. In 2020, the company launched a tool for judicial conciliation and mediation for the Public Power. In 2019, Mediação Online - Assessoria Administrativa e Tecnologia Ltda. As of 2021, the company served 55 customers. MOL offers a platform that helps companies to prevent, manage and resolve conflict online. The company offers solutions for consumer complaints by capturing and monitoring complaints, automatic posting of responses, interactions, compliant management panel, satisfaction surveys, and analytics reporting and data intelligence as well as solutions for online agreements such as online trading, online mediation session, capture, registration and monitoring of processes, and Updating and cleaning the database among others. Additionally, the company provides an online conciliation platform for institutions to carry out reconciliations and mediations to courts, public defenders, unions, notary public, class councils, and other institutions. This follows a stepwise process: screening, scheduling, notifications, audience, and agreement. The company generates revenue through its partnerships with other businesses. Institutions hire MOL platform that allows negotiations and mediations.

1. Series A

   Oct 29, 2019

   Amount

   $3.5M

   Investors

   Locked

2. Seed

   Dec 19, 2017

   Amount

   Undisclosed

   Investors

   Locked