Lucidya
Latest round
- Series B
Last raised
- Jul 2025
Total raised
- $37M
Investors
- 11
About Lucidya
Founded in 2016, Lucidya LLC operates out of Jeddah, Saudi Arabia, providing customer experience management tools. Lucidya primarily offers an integrated suite of customer experience management (CXM) tools designed to enhance engagement and communication for businesses operating within the Arab world. The core product offerings encompass OmniServe, a platform for centralizing customer communication across various channels, and Social Listening tools that enable brands to monitor and analyze their social media presence. Additionally, Lucidya features functional capabilities such as sentiment analysis, customer feedback surveys, and customer profiling, allowing clients to capture and analyze customer interactions across digital touchpoints. The company's solutions are tailored for industries including telecommunications, financial services, healthcare, and consumer goods, with a specific emphasis on Arabic-speaking markets, where their AI technology boasts a 92% accuracy rate in language processing.Lucidya generates revenue through a subscription-based model for its suite of CXM products, delivering scalable solutions to a diverse range of enterprises. The firm's transactional structure allows businesses to access tiered pricing plans based on the specific services utilized, facilitating partnerships that align with customer needs. Clients may opt for comprehensive packages that include access to OmniServe, Social Listening, and analytical tools, which are offered at varying price points dependent on the scale of usage and additional features required. The revenue model is designed to accommodate both B2B transactions and direct consumer engagement, ensuring that clients can effectively manage their customer experiences while benefiting from tailored support and insights.
Who invested in Lucidya
11 investors across 3 rounds
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Questions about Lucidya
Who invested in Lucidya?
Lucidya has 11 investors on record across 3 venture rounds. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has Lucidya raised?
Lucidya has raised 3 venture rounds. Sign up free to see how much each round raised and the total.
When did Lucidya last raise money?
Lucidya's most recent round on record is a Series B, in Jul 2025.
What does Lucidya do?
Founded in 2016, Lucidya LLC operates out of Jeddah, Saudi Arabia, providing customer experience management tools.
Where is Lucidya headquartered?
Lucidya is headquartered in Riyadh, Saudi Arabia.
Which VCs invest in companies like Lucidya?
Among active investors with capital left to deploy, Yufu Capital, ICBC Capital Management, Ningbo Tongshang Fund and Boc Private Equity Firm back software companies at Lucidya's stage. Their profiles are linked below.
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