Intercom
Latest round
- Series D
Last raised
- Mar 2018
Total raised
- $241M
Investors
- 12
About Intercom
Intercom, Inc.Founded in 2011 in San Francisco, US, Intercom, Inc. provides customer service solutions., with Eoghan McCabe serving as CEO. The company operates globally, with a strong presence in North America, Europe, and Asia-Pacific.Intercom is a leading provider of AI-driven customer service solutions, primarily through its flagship offering, the Fin AI Agent. This product integrates seamlessly with existing support helpdesks to automate responses to complex customer inquiries, facilitating actions and effectively resolving issues. By employing advanced natural language processing capabilities, Fin AI Agent enhances the efficiency of customer service operations.Intercom's revenue model is based on subscription services for its AI customer service solutions, allowing clients to access their technology on a recurring basis. The company offers tiered pricing plans tailored to different business sizes and needs, facilitating a straightforward B2B model where businesses pay for services based on selected subscription tiers. Intercom aims to expand its product offerings and enter new markets in North America, Europe, and Asia by 2023, enhancing its service capabilities.
Who invested in Intercom
12 investors across 8 rounds
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Funding rounds
Series D
Mar 1, 2018
Amount
$125M
Investors
Series C
Dec 21, 2015
Amount
$50M
Investors
Series C
Aug 26, 2015
Amount
$35M
Investors
Series B
Jan 6, 2014
Amount
$23M
Investors
Series A
Jun 19, 2013
Amount
$6M
Investors
Seed
Aug 1, 2012
Amount
$0.8M
Investors
Seed
Jan 25, 2012
Amount
$1M
Investors
Seed
Oct 31, 2011
Amount
Undisclosed
Investors
Questions about Intercom
Who invested in Intercom?
Intercom has 12 investors on record across 8 venture rounds. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has Intercom raised?
Intercom has raised 8 venture rounds. Sign up free to see how much each round raised and the total.
When did Intercom last raise money?
Intercom's most recent round on record is a Series D, in Mar 2018.
What does Intercom do?
Intercom is a software company.
Where is Intercom headquartered?
Intercom is headquartered in San Francisco, US.
Which VCs invest in companies like Intercom?
Among active investors with capital left to deploy, Andreessen Horowitz, Founders Fund, Accel and Thrive Capital back software companies at Intercom's stage. Their profiles are linked below.
VCs backing software startups at Series D
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