InsiderCX
Latest round
- Seed
Last raised
- Jan 2026
Total raised
- $1.8M
Investors
- 2
About InsiderCX
InsiderCX, based in Croatia, specializes in providing an AI-driven feedback platform to enhance patient experiences in healthcare, focusing on real-time feedback collection and analytical insights for clinics and healthcare organizations. Based in Varazdin, Croatia, InsiderCX offers a platform that empowers healthcare providers to gather and analyze patient feedback effectively. The company is founded by Nikola Komes (CEO as of 2026) in 2020. InsiderCX offers an AI-powered feedback platform designed to enhance the patient experience across various healthcare settings. The platform enables clinics to collect and analyze patient feedback in real-time, helping them identify areas for improvement and boost patient retention. Key functionalities include automated surveys sent via SMS or WhatsApp following each patient visit, a comprehensive analytics dashboard for monitoring patient sentiment, and tools for managing quality control processes.The revenue structure of InsiderCX is centered around subscription-based services, where clinics and healthcare organizations pay for access to the platform and its features. Clients typically engage with InsiderCX through a partnership model, which involves signing a data processing and protection agreement before implementation. The company offers various pricing plans that are tailored to the size and needs of the client, reflecting the scope of services utilized, such as automated quality control and patient analytics. These structured transactions not only enhance the clinics' operational management but also facilitate improvements in patient acquisition and retention, reinforcing the value proposition of InsiderCX's offerings.
Who invested in InsiderCX
2 investors across 1 round
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Funding rounds
Seed
Jan 27, 2026
Amount
$1.8M
Investors
Questions about InsiderCX
Who invested in InsiderCX?
InsiderCX has 2 investors on record across 1 venture round. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has InsiderCX raised?
InsiderCX has raised 1 venture round. Sign up free to see how much each round raised and the total.
When did InsiderCX last raise money?
InsiderCX's most recent round on record is a Seed, in Jan 2026.
What does InsiderCX do?
InsiderCX, based in Croatia, specializes in providing an AI-driven feedback platform to enhance patient experiences in healthcare, focusing on real-time feedback collection and analytical insights for clinics and healthcare organizations.
Where is InsiderCX headquartered?
InsiderCX is headquartered in Varazdin, Croatia.
Which VCs invest in companies like InsiderCX?
Among active investors with capital left to deploy, Index Ventures, Forbion, European Investment Bank and Balderton Capital back healthcare it companies at InsiderCX's stage. Their profiles are linked below.
VCs backing healthcare it startups at Seed
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