i2x
Latest round
- Series A
Last raised
- Jun 2022
Total raised
- $23M
Investors
- 8
About i2x
i2x GmbH is focused on creating innovative speech coaching technologies for customer service optimization.i2x specializes in providing advanced speech coaching and training solutions designed to enhance customer communication through real-time technologies. The core offering includes a digital real-time coach that supports agents during their calls by providing immediate feedback and guidance, significantly improving coaching efficiency and quality of customer interactions. Additionally, i2x’s service features comprehensive call recording and transcription capabilities, compliant with GDPR regulations, ensuring that all calls are anonymized. This suite of services aims to optimize agent performance, reduce onboarding times, and improve conversion rates, thereby increasing overall sales success.The revenue model for i2x is primarily structured around subscription-based services tailored to businesses in need of enhanced customer communication solutions. Clients engage with i2x through tiered subscription plans that provide access to their suite of products, including the real-time coaching platform and post-call analysis tools. These subscriptions facilitate a direct B2B relationship, where organizations pay a recurring fee for continuous access to i2x’s technology and support services. Specific pricing details for these subscription plans are structured to cater to varying business sizes and requirements, ensuring flexibility for clients.In February 2023, i2x GmbH was acquired by SSF Sales & Service Factory GmbH, a portfolio company of KKA Partners. The company aims to introduce new products that complement its real-time coaching system, with launches expected within the next 12 months. Additionally, i2x is targeting expansion into the North American market, aiming to establish a more substantial presence by the end of 2024.
Who invested in i2x
8 investors across 2 rounds
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Questions about i2x
Who invested in i2x?
i2x has 8 investors on record across 2 venture rounds. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has i2x raised?
i2x has raised 2 venture rounds. Sign up free to see how much each round raised and the total.
When did i2x last raise money?
i2x's most recent round on record is a Series A, in Jun 2022.
What does i2x do?
i2x GmbH is focused on creating innovative speech coaching technologies for customer service optimization.
Where is i2x headquartered?
i2x is headquartered in Berlin, Germany.
Which VCs invest in companies like i2x?
Among active investors with capital left to deploy, Index Ventures, European Investment Bank, Highland Europe and Balderton Capital back software companies at i2x's stage. Their profiles are linked below.
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