Hiver
Latest round
- Series B
Last raised
- Jan 2022
Total raised
- $23M
Investors
- 6
About Hiver
Founded in 2011 in San Jose, California, Hiver specializes in improving customer service operations through its innovative platform. The company was co-founded by Niraj Rout and Nitesh Nandy.Hiver specializes in providing an AI-powered customer service platform that enhances communication and collaboration through its Shared Inbox feature. This core offering allows teams to assign, track, and manage emails from a unified interface, facilitating streamlined customer support across multiple channels, including email, live chat, and social media. Hiver’s platform incorporates AI-driven functionality, enabling organizations to automate responses, manage support tickets efficiently, and utilize chatbots for conversational support. The platform is designed for a diverse client base across various industries such as finance, education, and technology, serving users predominantly in North America, Europe, and Asia.Hiver operates on a subscription-based revenue model, offering various pricing plans to accommodate different organizational needs. Clients typically engage with the platform through monthly or annual subscription tiers, which may include options for unlimited users on a free plan, as well as paid plans starting from USD 19/month that provide additional features and capabilities. The company's target market includes businesses seeking to enhance their customer support capabilities without incurring significant upfront costs, allowing for scalable solutions as client needs evolve. Specific markets targeted for expansion have not been disclosed, but the company is focusing on increasing its footprint within North America, Europe, and Asia by developing innovative solutions tailored for those regions.
Who invested in Hiver
6 investors across 3 rounds
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Questions about Hiver
Who invested in Hiver?
Hiver has 6 investors on record across 3 venture rounds. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has Hiver raised?
Hiver has raised 3 venture rounds. Sign up free to see how much each round raised and the total.
When did Hiver last raise money?
Hiver's most recent round on record is a Series B, in Jan 2022.
What does Hiver do?
Founded in 2011 in San Jose, California, Hiver specializes in improving customer service operations through its innovative platform.
Where is Hiver headquartered?
Hiver is headquartered in San Jose, US.
Which VCs invest in companies like Hiver?
Among active investors with capital left to deploy, Andreessen Horowitz, Founders Fund, Accel and Thrive Capital back software companies at Hiver's stage. Their profiles are linked below.
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