Gorgias
Latest round
- Series C
Last raised
- Feb 2024
Total raised
- $98M
Investors
- 12
About Gorgias
Founded in 2015 by co-founders Alex Plugaru and Romain Lapeyre and based in California, US, Gorgias Inc. develops helpdesk software that assists e-commerce merchants' back-office through a unified dashboard for managing business processes and customer inquiries. In February 2024, Gorgias Inc., Sapphire Ventures, CRV, Transpose Platform Management, and Horsley Bridge. The company operates in multiple locations, including San Francisco, New York, Toronto, Charolte, Lisbon, Buenos Aires, Paris, Belgrade, and Sydney. Gorgias Inc. offers a comprehensive suite of tools designed to enhance customer interactions within the e-commerce environment. The platform centralizes all customer communication channels (email, chat, social media) into a single platform. Gorgias utilizes AI to automate repetitive tasks like answering frequently asked questions and resolving basic support requests. This frees up agents to focus on complex issues and personalized interactions. Additionally, the company offers features to enhance the customer journey, which includes live chat functionality, personalized pre-sales assistance, and targeted promotions to boost conversions.) and provides data insights to help businesses understand customer behaviour and optimize their CX strategy. The company generates revenue through subscription-based pricing models, which cost USD 300 per month.
Who invested in Gorgias
12 investors across 6 rounds
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Questions about Gorgias
Who invested in Gorgias?
Gorgias has 12 investors on record across 6 venture rounds. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has Gorgias raised?
Gorgias has raised 6 venture rounds. Sign up free to see how much each round raised and the total.
When did Gorgias last raise money?
Gorgias's most recent round on record is a Series C, in Feb 2024.
What does Gorgias do?
Founded in 2015 by co-founders Alex Plugaru and Romain Lapeyre and based in California, US, Gorgias Inc.
Where is Gorgias headquartered?
Gorgias is headquartered in San Francisco, US.
Which VCs invest in companies like Gorgias?
Among active investors with capital left to deploy, Andreessen Horowitz, Founders Fund, Accel and Thrive Capital back software companies at Gorgias's stage. Their profiles are linked below.
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