EvaluAgent
Latest round
- Series A
Last raised
- Jun 2023
Total raised
- $20M
Investors
- 1
About EvaluAgent
Founded in 2012 in Middlesbrough, UK, EvaluAgent specializes in quality assurance solutions for contact centers. The company was founded by Alex Richards, Jaime Scott, and Michelle Dinsmore.EvaluAgent specializes in providing a comprehensive quality assurance and performance improvement platform tailored for contact centers. Their core offerings include AI-powered conversation intelligence, automated quality assurance (QA), and targeted agent improvement programs. These tools enhance customer experience by enabling users to monitor and analyze interactions across multiple channels, allowing contact centers to identify patterns and surface insights that drive efficiency and service quality.EvaluAgent operates on a subscription-based revenue model, where clients engage with a recurring fee for access to the platform's features and tools. This B2B model allows organizations to integrate EvaluAgent's solutions into their existing tech stacks, streamlining quality management and training processes. The company aims to enhance its platform with new features and improve its service offerings, targeting expansion into additional markets, particularly in North America and Europe, by the end of 2024.
Who invested in EvaluAgent
1 investor across 1 round
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Funding rounds
Series A
Jun 23, 2023
Amount
$20M
Investors
Questions about EvaluAgent
Who invested in EvaluAgent?
EvaluAgent has 1 investor on record across 1 venture round. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has EvaluAgent raised?
EvaluAgent has raised 1 venture round. Sign up free to see how much each round raised and the total.
When did EvaluAgent last raise money?
EvaluAgent's most recent round on record is a Series A, in Jun 2023.
What does EvaluAgent do?
Founded in 2012 in Middlesbrough, UK, EvaluAgent specializes in quality assurance solutions for contact centers.
Where is EvaluAgent headquartered?
EvaluAgent is headquartered in Middlesbrough, UK.
Which VCs invest in companies like EvaluAgent?
Among active investors with capital left to deploy, Index Ventures, European Investment Bank, Highland Europe and Balderton Capital back software companies at EvaluAgent's stage. Their profiles are linked below.
VCs backing software startups at Series A
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