Eptica
Latest round
- Series D
Last raised
- Apr 2012
Total raised
- $14M
Investors
- 3
About Eptica
A.A. provides innovative solutions for managing customer inquiries and support requests. Founded in France, the company has undergone significant development since its inception.Eptica offers a sophisticated conversational digital customer experience (CX) platform powered by artificial intelligence designed to enhance customer interactions across multiple channels. The core product offerings include self-service solutions, chat, email communication, and a comprehensive intelligent knowledge base. These tools enable organizations to efficiently manage customer inquiries and support requests in real time, allowing for a seamless user experience across various touchpoints, such as social media and chat interfaces. Eptica serves a diverse client base that spans sectors including banking, insurance, retail, tourism, and the public sector, empowering businesses to respond swiftly and effectively to customer needs.50, generated primarily through software subscription models and service contracts. Their business transactions typically involve licensing agreements for their digital CX platform, which includes both standard tier and premium access to advanced features such as AI-driven analytics and multilingual support. The company aims to introduce new features to its digital CX platform to improve customer engagement capabilities. Additionally, Eptica is targeting further expansion into North America and other international markets by the end of 2024 to increase its market presence and customer base.
Who invested in Eptica
3 investors across 3 rounds
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Questions about Eptica
Who invested in Eptica?
Eptica has 3 investors on record across 3 venture rounds. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has Eptica raised?
Eptica has raised 3 venture rounds. Sign up free to see how much each round raised and the total.
When did Eptica last raise money?
Eptica's most recent round on record is a Series D, in Apr 2012.
What does Eptica do?
Eptica is a software company.
Where is Eptica headquartered?
Eptica is headquartered in France.
Which VCs invest in companies like Eptica?
Among active investors with capital left to deploy, Index Ventures, European Investment Bank, Highland Europe and Marktlink Capital back software companies at Eptica's stage. Their profiles are linked below.
VCs backing software startups at Series D
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