Latest round

Series B

Last raised

Feb 2020

Total raised

$36M

Investors

4

About Decibel Insight

Decibel Insight Limited offers a platform that enhances digital user experiences, providing insights for businesses to improve customer engagement. Founded in 2014, the company was established by Chris Morris, Eric Nicholas, Greg Sadetsky, Jeromy S, Mat Guido, Nazhmudin Baymurzaev, and Tom Kerr., a portfolio company of Cross Creek, RGM Capital, and Sequoia Capital, in March 2021 for EUR 134 mn.Medallia Digital Experience Analytics (DXA) provides a comprehensive platform designed to improve customer and employee experiences through data-driven insights. Its core features include the Digital Experience Score (DXS), which measures user interactions across five essential pillars: frustration, engagement, navigation, technical performance, and form completion. This scoring system helps businesses identify areas needing improvement.Decibel Insight Limited plans to leverage its recent acquisition by Medallia, Inc. to enhance its product offerings and expand into new markets. The company aims to introduce new products focusing on digital experience analytics by late 2023.

Who invested in Decibel Insight

4 investors across 3 rounds

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Funding rounds

  1. Series B

    Feb 10, 2020

    Amount

    $10M

    Investors

    Locked

  2. Series B

    Sep 10, 2019

    Amount

    $17M

    Investors

    Locked

  3. Series A

    Apr 25, 2017

    Amount

    $8.4M

    Investors

    Locked

Questions about Decibel Insight

Who invested in Decibel Insight?

Decibel Insight has 4 investors on record across 3 venture rounds. Sign up free to see every VC on the cap table and the rounds they joined.

How much funding has Decibel Insight raised?

Decibel Insight has raised 3 venture rounds. Sign up free to see how much each round raised and the total.

When did Decibel Insight last raise money?

Decibel Insight's most recent round on record is a Series B, in Feb 2020.

What does Decibel Insight do?

Decibel Insight Limited offers a platform that enhances digital user experiences, providing insights for businesses to improve customer engagement.

Where is Decibel Insight headquartered?

Decibel Insight is headquartered in UK.

Which VCs invest in companies like Decibel Insight?

Among active investors with capital left to deploy, Index Ventures, European Investment Bank, Highland Europe and Balderton Capital back software companies at Decibel Insight's stage. Their profiles are linked below.

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