Decagon AI
Latest round
- Series D
Last raised
- Jan 2026
Total raised
- $478M
Investors
- 17
About Decagon AI
Based in California, US, and founded in 2023, Decagon AI, Inc. operates as a software development AI platform for customer support. Jesse Zhang (CEO) and Ashwin Sreenivas are the co-founders of the company. In January 2026, Decagon AI, Inc.Capital, Forerunner Ventures, individual, and others. The company’s primary product offers a solution for modern enterprises looking to enhance their customer support services. The firm’s AI-driven platform ensures customer interactions by providing 100% generative responses and actions, eliminating the need for complex decision trees or pre-written responses. The AI support agents are always online, constantly learning from interactions, and capable of true auto-resolution. Decagon's key features are its integration with existing tools and data sources, which allows businesses to maximize the AI's capabilities using their knowledge bases, APIs, and workflows. In addition, the company’s AI-powered insights enable companies to identify trends, find anomalies, and conduct thorough analyses of customer interactions, driving strategic improvements in support operations.
Who invested in Decagon AI
17 investors across 5 rounds
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Questions about Decagon AI
Who invested in Decagon AI?
Decagon AI has 17 investors on record across 5 venture rounds. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has Decagon AI raised?
Decagon AI has raised 5 venture rounds. Sign up free to see how much each round raised and the total.
When did Decagon AI last raise money?
Decagon AI's most recent round on record is a Series D, in Jan 2026.
What does Decagon AI do?
Based in California, US, and founded in 2023, Decagon AI, Inc.
Where is Decagon AI headquartered?
Decagon AI is headquartered in San Francisco, US.
Which VCs invest in companies like Decagon AI?
Among active investors with capital left to deploy, Andreessen Horowitz, Founders Fund, Accel and Thrive Capital back software companies at Decagon AI's stage. Their profiles are linked below.
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