Cyara
Latest round
- Series B
Last raised
- Jan 2022
Total raised
- $375M
Investors
- 3
About Cyara
Cyara, Inc. is focused on enhancing customer experience through its specialized platforms.Cyara specializes in providing an AI-led Customer Experience (CX) Assurance Platform designed to help businesses optimize and assure seamless customer interactions across various channels, including voice, digital, and AI. The platform enables organizations to define and test customer journeys through automated bots that interact with their systems, ensuring comprehensive testing of networks, applications, and backend data systems. Key functionalities include IVR testing, chatbot optimization, and omnichannel monitoring, all facilitated through a user-friendly, no-code interface. Cyara's solutions are utilized by a diverse client base, including four of the top five largest tech companies and several major health and car insurance firms.Cyara generates revenue primarily through a subscription-based model, offering its AI-powered CX Assurance Platform as a service to businesses across various industries. Clients engage in contractual agreements that provide access to the platform's extensive testing and monitoring capabilities, including flagship products such as Call Explorer and Conversational AI Testing. These offerings are structured to cater to business-to-business (B2B) transactions, where organizations pay for licenses based on their specific needs and usage levels. The pricing structure is designed to accommodate varying client scales, ensuring that companies can leverage Cyara's technology to improve customer interactions while managing costs effectively. Specific strategies include launching new products aimed at enhancing customer interactions and entering new geographic regions. Cyara is pursuing markets that have demonstrated a growing demand for customer experience solutions, with intentions to establish a presence in Europe and Asia by 2024.
Who invested in Cyara
3 investors across 2 rounds
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Questions about Cyara
Who invested in Cyara?
Cyara has 3 investors on record across 2 venture rounds. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has Cyara raised?
Cyara has raised 2 venture rounds. Sign up free to see how much each round raised and the total.
When did Cyara last raise money?
Cyara's most recent round on record is a Series B, in Jan 2022.
What does Cyara do?
Cyara is a software company.
Where is Cyara headquartered?
Cyara is headquartered in Redwood City, US.
Which VCs invest in companies like Cyara?
Among active investors with capital left to deploy, Andreessen Horowitz, Founders Fund, Accel and Thrive Capital back software companies at Cyara's stage. Their profiles are linked below.
VCs backing software startups at Series B
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