Chatter Research
Latest round
- Seed
Last raised
- May 2017
Total raised
- $0.1M
Investors
- 1
About Chatter Research
Founded in 2016 in Toronto, Canada, Chatter Research specializes in customer feedback solutions for retail. The CEO and founder, Simon Foster, has a background in technology and entrepreneurship. In January 2020, Chatter Research was acquired by Stingray Group Inc. for undisclosed financial terms, enabling a strategic alignment with Stingray's business objectives.Chatter Research specializes in providing advanced customer feedback solutions tailored for the retail sector through its flagship platform, Chatter by Stingray. This service leverages artificial intelligence and natural language processing technologies to engage customers in real time, collect feedback, and analyze sentiment. The core functionalities include role-based dashboards that present actionable insights to staff based on their specific roles, enabling them to address customer concerns effectively and enhance the overall shopping experience.Chatter Research operates on a subscription-based revenue model, where clients pay for access to its feedback platform and associated services. Transactions are structured around annual or monthly subscriptions, allowing businesses to select plans that align with their operational needs. The pricing tiers vary based on the features included, with higher levels offering more comprehensive analytics and support services. This model facilitates direct relationships with business clients, primarily targeting customer experience leaders, digital leaders, and marketing executives within retail and food service industries.'s resources to further develop its customer feedback solutions. The company aims to enhance its platform with new features and capabilities, although specific upcoming products and release dates are not detailed. Additionally, Chatter Research is looking to expand its reach within North America, with a focus on the retail and food service sectors.15 mn will support these growth initiatives and help the company enhance its product offerings and market presence.
Who invested in Chatter Research
1 investor across 1 round
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Funding rounds
Seed
May 8, 2017
Amount
$0.1M
Investors
Questions about Chatter Research
Who invested in Chatter Research?
Chatter Research has 1 investor on record across 1 venture round. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has Chatter Research raised?
Chatter Research has raised 1 venture round. Sign up free to see how much each round raised and the total.
When did Chatter Research last raise money?
Chatter Research's most recent round on record is a Seed, in May 2017.
What does Chatter Research do?
Founded in 2016 in Toronto, Canada, Chatter Research specializes in customer feedback solutions for retail.
Where is Chatter Research headquartered?
Chatter Research is headquartered in Toronto, Canada.
Which VCs invest in companies like Chatter Research?
Among active investors with capital left to deploy, Andreessen Horowitz, Founders Fund, Accel and Thrive Capital back software companies at Chatter Research's stage. Their profiles are linked below.
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