ADA Support
Latest round
- Series C
Last raised
- May 2021
Total raised
- $191M
Investors
- 8
About ADA Support
, offers an AI customer service platform and ACX strategy for automating and building customer experiences., among others as it serves e-commerce, Fintech, SaaS, media, telecom, banking, insurance, retail, travel, and education sectors. In 2021, ADA Support Inc.2 billion post-money. As of 2021, the company staffs over 200 employees. The company offers support throughout the ACX cycle, starting from implementation and optimization to feedback, insights, and strategic planning. Ada offers an AI chatbot that helps businesses to serve their clients digitally by enabling customers to get answers to basic questions, explore products, and get personalized answers. Ada Support’s platform comprises of AI chatbot available 24X7 across mobile, digital, and social channels in over 100 languages and used for automating responses to FAQ’s, a no-code conversational platform to allow digital marketers to engage in personalized marketing and proactive responses to customers, and Ada CX that combines the power of Ada Engage and Ada Support to enable businesses to run personalized campaigns. Additionally, the company spotlights metrics like the percentage of engaged customers and topics and the share of conversations that require an agent; spikes in inquiry volume over a certain period; and the number of live agents required during peak seasons. The company generates revenue when users across all industries and stages deploy Ada AI chatbots. ADA Support Inc.
Who invested in ADA Support
8 investors across 4 rounds
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Questions about ADA Support
Who invested in ADA Support?
ADA Support has 8 investors on record across 4 venture rounds. Sign up free to see every VC on the cap table and the rounds they joined.
How much funding has ADA Support raised?
ADA Support has raised 4 venture rounds. Sign up free to see how much each round raised and the total.
When did ADA Support last raise money?
ADA Support's most recent round on record is a Series C, in May 2021.
What does ADA Support do?
, offers an AI customer service platform and ACX strategy for automating and building customer experiences.
Where is ADA Support headquartered?
ADA Support is headquartered in Toronto, Canada.
Which VCs invest in companies like ADA Support?
Among active investors with capital left to deploy, Andreessen Horowitz, Founders Fund, Accel and Thrive Capital back software companies at ADA Support's stage. Their profiles are linked below.
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