# Zuper

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/zuper

- Industry: Software
- Headquarters: Sammamish, US
- Website: www.zuper.co
- Total disclosed funding: $46M
- Latest round: Series B (Dec 13, 2023)
- Investors on record: 10

## About

Zuper Inc., based in the US, is a leading developer of field service management software, offering solutions that enhance operational efficiency for service-oriented businesses, including work order management and intelligent dispatching.Founded in 2018 in Sammamish, US, Zuper Inc. specializes in field service management solutions. It has secured a total of 3 deals with its latest funding round being a Series B, where it raised USD 32.000 mn on December 13, 2023. The funding was led by FUSE and supported by several investors, including Zendesk, Inc. and Peak XV Capital. The company was co-founded by Fidel Iza, Karthik V, Raghav Gurumani, and Vijay Narasiman, with Anand Subbaraj serving as the CEO.Zuper provides a comprehensive field service management software solution that aims to streamline operations for various service-oriented businesses. The core functionalities include work order management, intelligent dispatching, inventory management, and mobile access, all designed to enhance communication and efficiency between back-office teams, field technicians, and customers. This platform specifically addresses the complexities of field service operations by automating scheduling, dispatching, and invoicing, thereby improving operational efficiency and customer satisfaction. Zuper’s client base spans multiple industries, including residential services, commercial services, HVAC, plumbing, and landscaping, with a significant presence in North America and Europe. The end users range from small business owners to larger enterprises that require tailored solutions to manage their field operations effectively.Zuper operates on a subscription-based revenue model, where clients subscribe to the field service management software tailored to their business needs. Clients pay for access to various features of the platform, structured around different pricing plans that cater to smaller businesses as well as larger enterprises. The software is designed to enhance operational capabilities and boost revenue potential for clients through improved scheduling and customer interaction. Additionally, Zuper integrates with several third-party applications, further enhancing its value proposition. The company emphasizes that its platform's adaptability and user-friendly interface contribute to its effectiveness, leading to increased customer retention and loyalty among its clientele.In December 2023, Zuper Inc. raised USD 32.000 mn in Series B funding, which it plans to use to boost growth and expand its global footprint. The company aims to launch new products and enhance existing offerings while targeting further expansion into international markets. Specific regions for expansion have yet to be confirmed, but the company's strategic initiatives will support its efforts to increase market reach.

## Funding rounds

- Series B, Dec 13, 2023, $32M — Zendesk, Inc., Peak XV Capital, Prime Venture Partners, FUSE, Kin Ventures
- Series A, Jan 21, 2022, $13M — Hong Shan, Prime Venture Partners, HubSpot Ventures, FUSE
- Seed, Sep 17, 2020, $1.1M — Prime Ventures, Gunderson Dettmer, Gemba Capital

## Investors

- Prime Ventures — Seed
- Gunderson Dettmer — Seed
- Gemba Capital (https://capitalatlas.ai/funds/gemba-capital) — Seed
- Hong Shan — Series A
- Prime Venture Partners (https://capitalatlas.ai/funds/prime-venture-partners) — Series A, Series B
- HubSpot Ventures (https://capitalatlas.ai/funds/hubspot-ventures) — Series A
- FUSE (https://capitalatlas.ai/funds/fuse) — Series A, Series B
- Zendesk, Inc. — Series B
- Peak XV Capital — Series B
- Kin Ventures (https://capitalatlas.ai/funds/kin-ventures) — Series B