# Zipwhip

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/zipwhip

- Industry: Software
- Headquarters: Seattle, US
- Website: www.zipwhip.com
- Total disclosed funding: $83M
- Latest round: Series D (Jan 18, 2019)
- Investors on record: 6

## About

Founded in 2007 and based in Washington, US, Zipwhip, Inc. is an API provider that enables businesses to receive and send texts from a computer or mobile device. Zipwhip was founded by CEO John Lauer and John Larson. The company has served over 30,000 small and large enterprises across the US and Canada, ranging from local businesses to Fortune 500 companies as well as text-enabled over four million landlines. The company serves the insurance, financial services, healthcare, fitness, veterinary, retail, grocery, mortgage, and education sector among others. 

In 2019, Zipwhip, Inc. raised USD 51.5 million in Series D funding led by new investor Goldman Sachs, with participation from returning investors. Zipwhip’s investors include Goldman Sachs, Microsoft’s Venture Fund, Voyager Capital, and Inteliquent among others. As of 2021, the company staffs over 260 employees. 

The company text-enables a business’s existing landline, VoIP, or toll-free number thereby offering the customers with an option to text or call. Zipwhip offers apps for desktop, web, mobile, and browser extensions to allow businesses to text customers with automation tools such as auto-replies, keywords, templates, and scheduled messages; personalization tools; productivity and organization tools such as group messaging, MMS, Contacts, Message Feed, and Notifications; analytics such as message and keyword reports; and SMS security and compliance. Additionally, Zipwhip offers conversational texting, click-to-text™ button, and 10DLC (10-digit long code), a channel created by mobile carriers for business-to-consumer (A2P) messaging over local landline phone numbers.

The company’s solutions assist businesses in SMS lead-gen campaigns for marketing and promotions, sales, billing and collections, internal communications, recruiting, and dispatch, and logistics for the restaurant, sports, radio, television,  automotive, legal, title and escrow, and real estate industries. 

The company generates revenue via an annual subscription charged at USD 25 per month, USD 49 per month, and USD 99 per month for a starter, unlimited, and premium model respectively. The company also offers custom pricing for commercial purposes and API access to the user’s software plan starting at USD 100 per month. 


The company plans on utilizing the Series D funding to indulge in product development and grow its leadership and engineering teams while hiring more product developers, expand the leadership team and invest in integrations such as connectors into CRMs and other tools in the cloud. The company plans on continuing its growth towards text-enabling over 200 million business phones in North America.

## Funding rounds

- Series D, Jan 18, 2019, $52M — Voyager Capital, OpenView, Goldman Sachs Asset Management, M12
- Series C, Sep 5, 2017, $23M — Voyager Capital, OpenView, M12
- Series C, Sep 30, 2016, $9M — Voyager Capital, Inteliquent, Inc., GCI Managed Services Group Limited, M12

## Investors

- Voyager Capital (https://capitalatlas.ai/funds/voyager-capital) — Series C, Series D
- Inteliquent, Inc. — Series C
- GCI Managed Services Group Limited — Series C
- M12 (https://capitalatlas.ai/funds/m12) — Series C, Series D
- OpenView (https://capitalatlas.ai/funds/openview) — Series C, Series D
- Goldman Sachs Asset Management (https://capitalatlas.ai/funds/goldman-sachs-asset-management) — Series D
