# Zingly

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/zingly

- Industry: Software
- Headquarters: San Ramon, US
- Website: www.zingly.ai
- Total disclosed funding: $10M
- Latest round: Seed (Jun 5, 2024)
- Investors on record: 8

## About

Zingly, Inc. is a US-based software provider specializing in AI-driven customer experience solutions, enhancing engagement across various channels for businesses in sectors like banking, financial services, and insurance.Founded in 2022, Zingly, Inc. operates from its headquarters in San Ramon, California, USA, providing a platform that automates customer interactions. The company has not reported any significant pivots or changes in its business strategy since inception. The founders, Gaurav Passi, John Damour, and Piotrek Chojnowski, bring extensive experience to the venture. Most recently, Zingly raised USD 10.000 mn in Seed funding on June 5, 2024, from investors including Array Ventures, Burst Capital, Dell Technologies Capital, and others, marking a total capital raise of USD 10.000 mn.Zingly offers an AI-driven customer experience platform that enhances engagement for businesses in regulated industries, particularly banking, financial services, and insurance. Its core offerings include intelligent voicebots and autonomous AI agents that support transactional functions, allowing for automated customer interactions across phone and digital channels. Zingly's solutions aim to improve operational efficiency by consolidating communication into a secure digital contact center and facilitating intelligent AI-to-human transitions where necessary. The platform serves clients in North America and Europe, focusing on businesses seeking to modernize their customer service and boost revenue through personalized engagement.Zingly operates a subscription-based revenue model, providing its AI solutions to enterprises in regulated sectors through multi-year agreements. Clients invest in both initial setup and ongoing service fees, which include software updates and support. Key products like Agent Copilot and GenAI help financial institutions enhance customer engagement and reduce costs, aligning with Zingly's strategic focus on improving customer interactions and driving revenue growth.With the recent Seed funding of USD 10.000 mn raised on June 5, 2024, Zingly plans to further develop its artificial intelligence-based customer relationship platform. The company aims to introduce new features and products that streamline customer engagement processes, although specific product launch dates have not been outlined. Zingly is also targeting expansion into new international markets, specifically focusing on opportunities in regions aiming to modernize their customer service platforms. The funding will be utilized to support these ongoing development efforts and market expansion initiatives.

## Funding rounds

- Seed, Jun 5, 2024, $10M — Firebolt Ventures, Riverwalk Capital Partners, Array Ventures, Dell Technologies Capital, WestWave Capital, Burst Capital, Scribble Ventures, Formus Capital

## Investors

- Firebolt Ventures (https://capitalatlas.ai/funds/firebolt-ventures) — Seed
- Riverwalk Capital Partners (https://capitalatlas.ai/funds/riverwalk-capital-partners) — Seed
- Array Ventures (https://capitalatlas.ai/funds/array-ventures) — Seed
- Dell Technologies Capital (https://capitalatlas.ai/funds/dell-technologies-capital) — Seed
- WestWave Capital (https://capitalatlas.ai/funds/westwave-capital) — Seed
- Burst Capital (https://capitalatlas.ai/funds/burst-capital) — Seed
- Scribble Ventures (https://capitalatlas.ai/funds/scribble-ventures) — Seed
- Formus Capital (https://capitalatlas.ai/funds/formus-capital) — Seed