# Vovici

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/vovici

- Industry: Software
- Headquarters: Herndon, US
- Website: www.vovici.com
- Total disclosed funding: $16M
- Latest round: Series C (Jun 14, 2010)
- Investors on record: 2

## About

Vovici delivers innovative survey management solutions that integrate customer and employee insights to enhance organizational performance, focusing on actionable data analysis across multiple platforms.Vovici specializes in survey management solutions that help organizations gather feedback from customers and employees. Founded in Herndon, US, Vovici was acquired by Verint Systems Inc. on July 19, 2011, with financial terms undisclosed. The company has seen successful funding rounds, including the latest Series C round, which raised USD 6.280 mn from investors such as Austin Ventures and Mayfield Fund, bringing the total amount raised to USD 6.280 mn and valuing the company at USD 37.622 mn.Vovici offers a comprehensive suite of survey management solutions designed to unify survey data from various customer and employee touchpoints, ultimately providing actionable insights into customer experience (CX) and employee experience (EX). The core product enables organizations to capture critical feedback in real-time across multiple channels, allowing businesses to understand the drivers of customer behavior effectively. This platform integrates structured and unstructured data, facilitating a holistic analysis of experiences that informs proactive automated actions. Targeted primarily at sectors such as banking, retail, telecommunications, and the public sector, Vovici’s solutions have been implemented by notable clients, including NASA and various financial institutions, ensuring a wide reach across North America, Europe, and Asia-Pacific markets. By leveraging advanced analytics and automation, Vovici aims to enhance customer engagement and workforce motivation, making its solutions vital for organizations striving for excellence in customer service.Vovici generates revenue through a subscription-based model for its suite of software solutions, which includes their flagship product. This model provides clients with ongoing access to the platform's capabilities, including survey creation, data analysis, and real-time feedback mechanisms. Transactions between Vovici and its clients typically involve annual or multi-year subscriptions, which are structured to cater to the specific needs of various sectors. Clients benefit from tiered pricing plans based on the scale and complexity of the solutions required, which can include additional services such as managed support or custom integrations. By fostering long-term partnerships with clients, Vovici ensures both steady revenue streams and continued investment in product innovation.Looking ahead, Vovici plans to launch new features within its survey management platform, targeting an expanded functionality release by late 2023. The company aims to penetrate further into the European and Asia-Pacific markets by 2024, utilizing recent funding from the Series C round to support these initiatives. This investment will enable Vovici to enhance product development and support its strategic expansion into these regions.

## Funding rounds

- Series C, Jun 14, 2010, $6.3M — Austin Ventures, Mayfield Fund
- Series B, Mar 18, 2008, $10M — Austin Ventures, Mayfield Fund
- Series A, Jan 1, 2007 — Austin Ventures

## Investors

- Austin Ventures (https://capitalatlas.ai/funds/austin-ventures) — Series A, Series B, Series C
- Mayfield Fund (https://capitalatlas.ai/funds/mayfield-fund) — Series B, Series C