# Voiceops

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/voiceops

- Industry: Software
- Headquarters: New York, US
- Website: www.voiceops.com
- Total disclosed funding: $15M
- Latest round: Seed (Mar 25, 2025)
- Investors on record: 14

## About

Voiceops, Inc. is a US-based company providing an innovative quality assurance platform utilizing AI technology to enhance call evaluations. It serves various regulated industries, ensuring precision and efficiency in customer interactions.Founded in 2016 and headquartered in New York, US, Voiceops, Inc. specializes in developing AI-driven solutions for quality assurance. The company has received a total of USD 3.66 mn in funding as part of its SEED round, focusing on enhancing its product offerings. The funding was secured on March 25, 2025, with participation from notable investors such as Bonfire Ventures and Twelve Below, among others. The company has successfully completed a total of 3 deals since its inception, paving the way for future growth.Voiceops, Inc. offers an advanced Quality Assurance (QA) platform tailored for regulated sectors that require precise call evaluations. Utilizing artificial intelligence, the platform efficiently grades all customer interactions, eliminating the need for additional personnel. This allows organizations to enhance operational accuracy through rapid analysis, providing real-time insights within a two-week ramp-up period. The solution is designed to integrate seamlessly with various dialer systems and major CRM tools, catering to clients in sales, support, success, and collections across North America and Europe.Voiceops, Inc. operates on a subscription-based model where clients pay for access to the QA platform based on usage and selected features. Their offerings include expert-level grading of calls, facilitating high standards in customer interaction oversight. The tiered pricing plans align with clients' operational needs, allowing for customizable options that enable efficient scaling of QA operations without additional staffing costs. This model fosters ongoing partnerships and supports recurring revenue generation.In March 2025, Voiceops, Inc. raised USD 3.66 mn in Seed funding, co-led by Bonfire Ventures and Twelve Below, to support product innovation and geographical expansion. The funding will be utilized to launch new features and enhance existing products while targeting further market penetration in North America and Europe. The company aims to strengthen its position in the quality assurance sector by advancing its technology and expanding its reach by 2026.

## Funding rounds

- Seed, Mar 25, 2025, $3.7M — Precursor Ventures, Bonfire Ventures, Village Global, Mana Ventures, Not Boring Capital, Kearny Jackson, Twelve Below, Four Acres Capital
- Series A, Aug 27, 2019, $9M — Accel, Bain Capital, Y Combinator, Gaingels
- Seed, Apr 12, 2017, $2.1M — Accel, Founders Fund, Lowercase Capital, Y Combinator

## Investors

- Accel (https://capitalatlas.ai/funds/accel) — Seed, Series A
- Founders Fund (https://capitalatlas.ai/funds/founders-fund) — Seed
- Lowercase Capital (https://capitalatlas.ai/funds/lowercase-capital) — Seed
- Y Combinator (https://capitalatlas.ai/funds/y-combinator) — Seed, Series A
- Bain Capital (https://capitalatlas.ai/funds/bain-capital) — Series A
- Gaingels (https://capitalatlas.ai/funds/gaingels) — Series A
- Precursor Ventures (https://capitalatlas.ai/funds/precursor-ventures) — Seed
- Bonfire Ventures (https://capitalatlas.ai/funds/bonfire-ventures) — Seed
- Village Global (https://capitalatlas.ai/funds/village-global) — Seed
- Mana Ventures (https://capitalatlas.ai/funds/mana-ventures) — Seed
- Not Boring Capital (https://capitalatlas.ai/funds/not-boring-capital) — Seed
- Kearny Jackson (https://capitalatlas.ai/funds/kearny-jackson) — Seed
- Twelve Below (https://capitalatlas.ai/funds/twelve-below) — Seed
- Four Acres Capital (https://capitalatlas.ai/funds/four-acres-capital) — Seed