# Voiceflow

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/voiceflow

- Industry: Internet
- Headquarters: Toronto, Canada
- Website: www.voiceflow.com
- Total disclosed funding: $24M
- Latest round: Series A (Jul 27, 2021)
- Investors on record: 3

## About

Voiceflow, Inc. is a Canadian company that provides a platform for product teams to create and deploy AI agents, enhancing customer interactions through voice and chat interfaces across multiple industries.Founded in 2017 in Toronto, Canada, Voiceflow, Inc. specializes in developing a platform for building AI-driven voice and chat agents. The company has successfully completed four deals, with the most recent funding round occurring on August 15, 2023, where they raised USD 15 mn in venture funding led by OpenView Venture Partners. The total amount raised by the company is USD 15 mn, and it currently holds a valuation of USD 105 mn. Key founders include Andrew Lawrence, Glen Ganderton, and Michael Hood, with Braden Ream serving as CEO.Voiceflow offers a comprehensive platform designed for product teams to build and deploy AI Agents efficiently. Their core offerings include tools for creating both chat and voice agents, enhancing customer interactions across various industries. The platform integrates with multiple APIs and third-party services, enabling users to enhance their agents with capabilities such as data access, knowledge management, and performance analytics. Voiceflow targets sectors including e-commerce, finance, and customer support, catering to a diverse clientele from small businesses to large enterprises.Voiceflow generates revenue primarily through subscription-based models, with clients paying for access to its suite of tools and features. The transaction structure typically involves monthly or annual subscriptions, allowing teams to build and manage AI agents. Clients may also engage in partnerships for specialized services to enhance integration capabilities with existing technology stacks. The platform's pricing plans include different tiers based on user count, features, and support levels associated with their AI agent-building tools.In August 2023, Voiceflow, Inc. raised USD 15 mn in venture funding led by OpenView Venture Partners. The company plans to utilize this funding to further develop its artificial intelligence capabilities. Upcoming initiatives include the design and launch of new products aimed at enhancing user experiences and expanding into new geographic markets, specifically targeting growth in North America and Europe. These efforts are expected to solidify Voiceflow's position as a key player in the customer interaction technology landscape.

## Funding rounds

- Series A, Jul 27, 2021, $20M — Felicis Ventures
- Seed, Apr 23, 2019, $3M — True Ventures
- Seed, Oct 10, 2018, $0.5M — Ripple Ventures

## Investors

- Ripple Ventures (https://capitalatlas.ai/funds/ripple-ventures) — Seed
- True Ventures (https://capitalatlas.ai/funds/true-ventures) — Seed
- Felicis Ventures (https://capitalatlas.ai/funds/felicis-ventures) — Series A