# Vitally

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/vitally

- Industry: Software
- Headquarters: US
- Website: www.vitally.io
- Total disclosed funding: $38M
- Latest round: Series B (Oct 28, 2022)
- Investors on record: 4

## About

Vitally, Inc., based in the US, specializes in developing a comprehensive cloud-based software platform that enhances Customer Success teams' productivity and collaboration through improved data unification and real-time insights.Vitally, Inc. was founded in 2017 and focuses on delivering innovative solutions for Customer Success teams. The company has undergone significant growth since its inception, with its headquarters located in the United States. Founders Doug Anderson, Jamie Davidson, and Tomas Moschides have backgrounds in technology and have previously been involved in other ventures. In its latest funding round, the company raised USD 29.25 mn in Series B funding on October 28, 2022, led by Next47, and participated in by Andreessen Horowitz, HubSpot Ventures, and NewView Capital. This round brought Vitally's total amount raised to USD 29.25 mn and its current valuation to USD 181.301 mn.Vitally offers a comprehensive software platform designed specifically for Customer Success (CS) teams, focusing on unifying data, enhancing productivity, and facilitating collaboration. Core features include automated workflows, project management tools, and customer health scoring, enabling effective management and analysis of customer relationships. Vitally serves over 500 diverse B2B customer success teams, particularly within technology and SaaS markets, with its software marketed primarily in North America, Europe, and parts of Asia.Vitally generates revenue primarily through subscription-based pricing plans tailored for businesses utilizing its Customer Success platform. These plans feature tiered pricing based on user numbers and accessed features, accommodating both small and large enterprises. Clients subscribe to monthly or annual plans, engaging with flagship offerings such as automated playbooks and dynamic health scoring tools. The firm's transactional model revolves around B2B agreements, with ongoing partnerships and renewals from existing clients contributing to consistent revenue streams.In October 2022, Vitally, Inc. raised USD 29.25 mn in Series B funding, and plans to leverage this investment to hire additional product and engineering staff, expand globally, and enhance its platform with new features. The company aims to penetrate new markets, focusing on specific regions for expansion, although the details on these regions and precise timelines have not been disclosed.

## Funding rounds

- Series B, Oct 28, 2022, $29M — N47, Andreessen Horowitz, NewView Capital, HubSpot Ventures
- Series A, Jul 21, 2021, $9M — Andreessen Horowitz

## Investors

- Andreessen Horowitz (https://capitalatlas.ai/funds/andreessen-horowitz) — Series A, Series B
- N47 (https://capitalatlas.ai/funds/n47) — Series B
- NewView Capital (https://capitalatlas.ai/funds/newview-capital) — Series B
- HubSpot Ventures (https://capitalatlas.ai/funds/hubspot-ventures) — Series B