# Veego Software

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/veego-software

- Industry: Software
- Headquarters: Ramat Gan, Israel
- Website: www.veego.io
- Total disclosed funding: $18M
- Latest round: Series A (Aug 24, 2021)
- Investors on record: 5

## About

Veego Software Ltd. is an Israeli technology company specializing in advanced dynamic contextual intelligence solutions aimed at enhancing customer experience for Communication Service Providers (CSPs).Founded in 2018 and headquartered in Ramat Gan, Israel, Veego Software Ltd. provides innovative solutions for CSPs to improve internet service delivery. The company's CEO, Amir Kotler, has a history of founding and leading technology ventures. Veego raised USD 13.00 mn in Series A funding on August 24, 2021, led by Magenta Venture Partners, with participation from Amdocs, Inc. and other investors, bringing the total amount raised to USD 13.00 mn.Veego's core offerings are centered around its advanced dynamic contextual intelligence (DCI) platform, designed to enhance the customer experience for Communication Service Providers (CSPs). The key products include Veego Engage, Veego Care, and Veego Active, each targeting specific aspects of internet service delivery and customer satisfaction. Veego Engage delivers actionable insights and proactive care, enabling CSPs to identify and address subscriber issues before they escalate. Veego Care equips Technical Support Representatives (TSRs) with real-time visibility into subscriber networks, facilitating streamlined troubleshooting and resolution of internet quality issues. Veego Active empowers end-users with an intuitive mobile application that allows them to monitor and manage their internet service in real time, offering alerts and mitigation suggestions for service disruptions. These solutions are primarily utilized by CSPs in various geographical markets, including North America, Europe, and Asia, providing critical support for millions of subscribers by improving service reliability and user satisfaction.Veego generates revenue through a subscription-based model tailored for its B2B clients, particularly CSPs, who integrate its solutions into their service offerings. The company’s transactions typically occur through annual or multi-year contracts, which encompass access to their SaaS platform and associated data analytics tools. By leveraging products like Veego Engage and Veego Care, CSPs can enhance their operational efficiency and customer support capabilities, leading to improved retention rates and reduced churn. While specific pricing plans for Veego's services are not disclosed, the revenue structure is likely supported by tiered subscription models that cater to the varying needs of CSPs, based on their subscriber base size and service complexity. The integration of these tailored solutions into existing business processes allows for measurable improvements in both customer experience and operational outcomes for CSPs.In August 2021, Veego Software Ltd. raised USD 13.00 mn in Series A funding to support its expansion strategy. The funding will be utilized to onboard additional telecom operators, enhancing their market reach. The company aims to develop new products to further improve service delivery and customer satisfaction for CSPs, contributing to its future growth.

## Funding rounds

- Series A, Aug 24, 2021, $13M — Amdocs, Inc., Robert Bosch Venture Capital, State of Mind Ventures, North First Ventures, Magenta Venture Partners
- Seed, May 3, 2019, $5M — Robert Bosch Venture Capital, State of Mind Ventures, North First Ventures

## Investors

- Robert Bosch Venture Capital (https://capitalatlas.ai/funds/robert-bosch-venture-capital) — Seed, Series A
- State of Mind Ventures (https://capitalatlas.ai/funds/state-of-mind-ventures) — Seed, Series A
- North First Ventures (https://capitalatlas.ai/funds/north-first-ventures) — Seed, Series A
- Amdocs, Inc. — Series A
- Magenta Venture Partners (https://capitalatlas.ai/funds/magenta-venture-partners) — Series A
