# Valence AI

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/valence-ai

- Industry: Software
- Headquarters: San Francisco, US
- Website: www.getvalenceai.com
- Total disclosed funding: $5M
- Latest round: Seed (Jun 24, 2026)
- Investors on record: 5

## About

Valence AI is a US-based company specializing in emotion AI technologies that enhance voice interactions in customer service and sales. Its solutions empower organizations to understand customer sentiments through advanced vocal analysis.Founded in 2021, Valence AI operates from San Francisco, US, focusing on emotion AI technologies that improve customer engagement. The company successfully raised USD 5 mn in Seed funding on June 24, 2026, led by Differential Ventures, with participation from Difference Partners, SRI International, and WillowTree Ventures. The founder's details are not available.Valence AI specializes in emotion AI technologies designed to enhance voice interaction across various customer service and sales environments. The company's core offerings include the Pulse Emotion API, Agent Assist AI, and AI-driven voice agents that enable real-time emotion detection during conversations. These products help businesses understand customer sentiments by analyzing vocal tone and speech patterns, thereby improving engagement through empathetic responses. Valence AI serves a diverse client base across multiple sectors, including telecommunications, healthcare, and technology, with a focus on markets in North America, Europe, and Asia-Pacific. By integrating with existing customer relationship management systems and AI stacks, Valence AI aims to enrich customer interactions and drive positive business outcomes at scale.Valence AI operates on a subscription-based revenue model, providing its suite of emotion AI solutions to businesses seeking to optimize customer engagement. Clients typically enter into agreements that may include tiered pricing plans based on the volume of usage or the specific features required, allowing for flexibility in meeting diverse needs. The company’s offerings, particularly the Pulse Emotion API and Agent Assist AI, form the backbone of its revenue generation strategy, enabling organizations to enhance their customer support capabilities. By fostering partnerships with companies in sectors such as customer service and sales, Valence AI aims to sustain recurring revenue through ongoing access to its technology and support services.With the recent USD 5 mn Seed funding raised in June 2026, Valence AI plans to broaden the use of its speech-based emotion technology and extend compatibility with external voice systems. The funding will also support increased staffing to bolster future operations. The company aims to launch new products designed to enhance its existing solutions, while actively pursuing market expansion into additional regions, specifically targeting growth in Europe and Asia-Pacific by 2027.

## Funding rounds

- Seed, Jun 24, 2026, $5M — SRI International, Differential Ventures, Difference Partners, WillowTree Ventures, Change Paradox Ventures

## Investors

- SRI International — Seed
- Differential Ventures (https://capitalatlas.ai/funds/differential-ventures) — Seed
- Difference Partners — Seed
- WillowTree Ventures — Seed
- Change Paradox Ventures (https://capitalatlas.ai/funds/change-paradox-ventures) — Seed