# User Like

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/user-like

- Industry: Retail
- Headquarters: Tokyo, Japan
- Website: www.userlike.jp
- Total disclosed funding: $3.8M
- Latest round: Series B (Aug 27, 2019)
- Investors on record: 9

## About

Based in Japan, User Like, Inc. operates a digital communication platform that enhances customer engagement through real-time chat solutions, streamlining interaction between businesses and their customers.User Like, Inc. was founded in 2014 in Tokyo, Japan, specializing in digital communication solutions. The company has engaged in four funding rounds, with the most recent deal taking place in January 2022, raising JPY 2.1 billion from investors including JIC Venture Growth Investments, Norinchukin Capital, and JAFCO Group. The total amount raised to date is JPY 2.1 billion, with a current company valuation of JPY 8,713.298 million.User Like, Inc. specializes in providing a suite of digital communication solutions designed to enhance customer engagement and support. Their core offerings include a comprehensive chat platform that integrates seamlessly into websites and applications, enabling real-time communication between businesses and their customers. This platform is tailored to address various use cases, such as customer service inquiries, lead generation, and user onboarding, facilitating improved customer experiences and operational efficiencies. The solutions cater to a diverse clientele, ranging from small startups to large enterprises, across various industries, including e-commerce, SaaS, and retail. The company's products are marketed primarily in established regions such as North America and parts of Europe, focusing on markets that value streamlined digital communication and customer interaction.User Like, Inc. generates revenue primarily through a subscription-based model, allowing clients to access its chat platform and associated services. Clients typically engage in annual or monthly subscription agreements, which may vary based on the level of service and features selected. This structure accommodates a range of pricing tiers, aligning with the specific needs of different customer segments—from individual entrepreneurs to large corporations. Additionally, the company may engage in partnerships that extend its service offerings, creating collaborative opportunities with other tech providers and enhancing the overall value proposition to clients. The flagship product serves as the backbone of its revenue stream, providing essential tools for businesses to connect with their end users effectively.In January 2022, User Like, Inc. raised JPY 2.1 billion in Series D funding, which will contribute to the expansion of the company's customer base and strengthen its promotional and operational efforts. The company is focused on launching new products and expanding into new markets, including targeted growth initiatives aimed at enhancing its offerings and outreach within North America and Europe. Specific timelines for these initiatives have not been disclosed, but the funding will support efforts to bolster its position in the digital communication space.

## Funding rounds

- Series B, Aug 27, 2019, $2.8M — Sansei Capital Investment, SMBC Venture Capital, Mizuho Capital, Chibagin Capital, ANOBAKA, Ceres, Inc, PE&HR, Globe advisors, Asahi Media Lab Ventures
- Series A, Mar 19, 2018, $0.9M — ANOBAKA, PE&HR, Asahi Media Lab Ventures

## Investors

- ANOBAKA (https://capitalatlas.ai/funds/anobaka) — Series A, Series B
- PE&HR (https://capitalatlas.ai/funds/pe-hr) — Series A, Series B
- Asahi Media Lab Ventures (https://capitalatlas.ai/funds/asahi-media-lab-ventures) — Series A, Series B
- Sansei Capital Investment (https://capitalatlas.ai/funds/sansei-capital-investment) — Series B
- SMBC Venture Capital (https://capitalatlas.ai/funds/smbc-venture-capital) — Series B
- Mizuho Capital (https://capitalatlas.ai/funds/mizuho-capital) — Series B
- Chibagin Capital (https://capitalatlas.ai/funds/chibagin-capital) — Series B
- Ceres, Inc — Series B
- Globe advisors — Series B