# User Interviews

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/user-interviews

- Industry: Internet
- Headquarters: Brooklyn, US
- Website: www.userinterviews.com
- Total disclosed funding: $50M
- Latest round: Series B (Nov 23, 2022)
- Investors on record: 10

## About

User Interviews, Inc. is a US-based research recruiting platform that connects researchers with quality participants for various studies, leveraging AI capabilities to streamline recruitment processes and ensure timely results.Founded in 2015, User Interviews, Inc. operates a platform that facilitates participant recruitment for research studies. The company is headquartered in Brooklyn, US. The founders, Basel Fakhoury, Bob Saris, and Dennis Meng, have backgrounds in technology and research. User Interviews has raised a total of USD 33.44 mn in Series B funding as of November 23, 2022, led by Sageview Capital, with notable participation from Accomplice and others, valuing the company at USD 99.16 mn post-money.User Interviews operates as a research recruiting platform that connects researchers with quality participants for various studies. Its core offerings include a participant recruitment platform that leverages both its own panel and external panels to provide fast access to a diverse audience of approximately 6 million participants. The platform features AI-powered matching capabilities, facilitating efficient recruitment processes that typically yield results within one hour. Key use cases addressed by User Interviews include usability testing, survey administration, accessibility research, and moderated research sessions, catering to diverse industries such as technology, education, and finance. The company serves a wide range of clients, from small research teams to large enterprises, across various geographical markets including North America, Europe, and parts of Asia.User Interviews generates revenue primarily through a subscription-based model that allows clients to access its suite of recruitment tools and participant databases. Clients can engage in direct-to-consumer transactions by sourcing participants for specific research needs, which may include scheduling sessions and managing incentives automatically through the platform. The company offers various pricing plans to accommodate the needs of different research teams, including individual researchers and enterprise-level clients who require a more comprehensive suite of services. Additionally, partnerships with organizations may also play a role in the revenue structure by providing tailored solutions that enhance research capabilities for clients. This transactional framework allows for scalable recruitment solutions, enabling users to efficiently gather insights from their target audiences.In November 2022, User Interviews, Inc. raised USD 33.44 mn in Series B funding led by Sageview Capital, with participation from various investors. The company plans to utilize this funding to support its business growth and enhance the development of its product offerings. Looking ahead, User Interviews aims to expand its operations into new geographic markets, with a focus on increasing its presence in Europe and Asia by the end of 2023. Upcoming product features designed to improve user experience and recruitment efficiency are also in development.

## Funding rounds

- Series B, Nov 23, 2022, $33M — Sageview Capital, Trestle Ventures, Entrepreneurs Roundtable Accelerator, Accomplice, FJ Labs, Teamworthy Group, ValueStream Ventures, Las Olas Capital Advisors
- Series A, Mar 10, 2021, $10M — Entrepreneurs Roundtable Accelerator, Accomplice, FJ Labs, Teamworthy Group, ValueStream Ventures, Trestle Partners, Las Olas Capital Advisors
- Seed, Feb 22, 2019, $5M — Entrepreneurs Roundtable Accelerator, Accomplice, FJ Labs, Las Olas Capital Advisors
- Seed, May 17, 2017, $1M — Accomplice
- Seed, May 5, 2016 — Dorm Room Fund

## Investors

- Dorm Room Fund (https://capitalatlas.ai/funds/dorm-room-fund) — Seed
- Accomplice (https://capitalatlas.ai/funds/accomplice) — Seed, Series A, Series B
- Entrepreneurs Roundtable Accelerator (https://capitalatlas.ai/funds/entrepreneurs-roundtable-accelerator) — Seed, Series A, Series B
- FJ Labs (https://capitalatlas.ai/funds/fj-labs) — Seed, Series A, Series B
- Las Olas Capital Advisors (https://capitalatlas.ai/funds/las-olas-capital-advisors) — Seed, Series A, Series B
- Teamworthy Group (https://capitalatlas.ai/funds/teamworthy-group) — Series A, Series B
- ValueStream Ventures (https://capitalatlas.ai/funds/valuestream-ventures) — Series A, Series B
- Trestle Partners (https://capitalatlas.ai/funds/trestle-partners) — Series A
- Sageview Capital (https://capitalatlas.ai/funds/sageview-capital) — Series B
- Trestle Ventures (https://capitalatlas.ai/funds/trestle-ventures) — Series B