# Upserve

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/upserve

- Industry: Software
- Headquarters: Providence, US
- Website: www.upserve.com
- Total disclosed funding: $40M
- Latest round: Series C (May 15, 2014)
- Investors on record: 7

## About

Upserve, Inc. provides a comprehensive restaurant management platform that streamlines operations, enhances customer engagement, and optimizes business performance for dining establishments globally.Founded in 2009 in Providence, US, Upserve, Inc. specializes in restaurant management solutions. In December 2020, Upserve was acquired by Lightspeed POS Inc. for USD 430 mn, which included approximately USD 123 mn in net cash. The current CEO is Jp Chauvet.Upserve's primary offering is Lightspeed Restaurant (U-Series), a robust restaurant management platform that optimizes operations through an integrated point-of-sale (POS) system. This platform incorporates features such as inventory management, customer relationship management, and advanced reporting, making it suitable for restaurants of all sizes, from quick-service to fine dining. Upserve serves a diverse clientele, including independent restaurants and multi-location chains across North America, Europe, and Australia, while expanding into emerging markets.Upserve generates revenue through subscription-based models for its software solutions, alongside transaction fees from payment processing services. Clients engage with Upserve through a tiered pricing structure based on required features and services, which include POS hardware, software licenses, and ecommerce tools. This model facilitates a steady income stream while catering to the specific needs of its diverse customer base.Following its acquisition in December 2020, Upserve plans to leverage its recent funding to enhance its product offerings and expand its market presence. The company aims to enhance its platform's capabilities and introduce new products, targeting growth in emerging markets over the next few years. The funding from the acquisition will support these initiatives, enabling Upserve to strengthen its operational framework and further develop its innovative solutions.

## Funding rounds

- Series C, May 15, 2014, $20M — Index Ventures, Pritzker Group Venture Capital, Shasta Ventures, First Round Capital
- Series B, May 9, 2013, $12M — Index Ventures, Shasta Ventures, Greylock Partners, First Round Capital
- Series A, Apr 30, 2010, $7.5M — Index Ventures, Greylock Partners, First Round Capital, SV Angel, Lowercase Capital
- Seed, Dec 7, 2009, $1M — First Round Capital

## Investors

- First Round Capital (https://capitalatlas.ai/funds/first-round-capital) — Seed, Series A, Series B, Series C
- Index Ventures (https://capitalatlas.ai/funds/index-ventures) — Series A, Series B, Series C
- Greylock Partners (https://capitalatlas.ai/funds/greylock-partners) — Series A, Series B
- SV Angel (https://capitalatlas.ai/funds/sv-angel) — Series A
- Lowercase Capital (https://capitalatlas.ai/funds/lowercase-capital) — Series A
- Shasta Ventures (https://capitalatlas.ai/funds/shasta-ventures) — Series B, Series C
- Pritzker Group Venture Capital (https://capitalatlas.ai/funds/pritzker-group-venture-capital) — Series C