# Unthread

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/unthread

- Industry: Software
- Headquarters: New York, US
- Website: www.unthread.io
- Total disclosed funding: $3.8M
- Latest round: Seed (Jul 19, 2024)
- Investors on record: 2

## About

Founded in 2021 and based in New York, US, Get Turnout, Inc., trading under the name Unthread, operates as a Slack inbox for customer support teams to assign, prioritize, and escalate inbound requests entirely within Slack. In August 2024, the firm raised USD 500,000 in venture funding led by investor Bling Capital. The company was founded by Tom Bachant, and Jake McCloskey.

Unthread’s platform offers a suite of features including AI-powered ticketing, real-time in-app live chat, and a shared email inbox. It automatically tracks conversations as tickets, uses AI to prioritize and resolve issues, and integrates seamlessly with CRM and task management systems. The platform supports omni-channel ticket management and provides tools for analyzing response times, categorizing tickets, and generating automated responses.

Unthread generates revenue through its subscription-based model, offering various pricing tiers depending on the scale of use and features required. It charges USD 50 for the basic plan and customized prices for Pro and Enterprise plans.

## Funding rounds

- Seed, Jul 19, 2024, $3.8M — Y Combinator, Moxxie Ventures

## Investors

- Y Combinator (https://capitalatlas.ai/funds/y-combinator) — Seed
- Moxxie Ventures (https://capitalatlas.ai/funds/moxxie-ventures) — Seed