# Uniphore Technologies

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/uniphore-technologies

- Industry: Software
- Headquarters: Palo Alto, US
- Website: www.uniphore.com
- Total disclosed funding: $899M
- Latest round: Series F (Oct 22, 2025)
- Investors on record: 24

## About

Founded in 2008 and based in Palo Alto, CA, Uniphore Technologies, Inc. specializes in AI-driven customer engagement solution aimed at enhancing communication and operational efficiency for enterprises across sectors. Co-founded by  Umesh Sachdev and Ravi Saraogi, Uniphore Technologies, Inc., also known as Uniphore, has raised a total of USD 641.78 million across 10 rounds of funding. As of 2022, Uniphore Technologies, Inc was valued at USD 2.4 billion. Uniphore's core offerings are centered around the Uniphore Business AI Suite, which encompasses various AI-powered applications designed to enhance customer service, marketing, sales, and human resources. This suite includes solutions like real-time agent guidance, customer data platforms (CDP), and intelligent self-service agents, which help enterprises automate complex processes, improve customer interactions, and provide actionable insights. Key functionalities include AI-driven conversation analysis and personalized journey orchestration, addressing use cases such as enhancing contact center satisfaction, optimizing marketing campaigns, and streamlining recruitment across North America, Europe, and Asia in industries including banking, healthcare, technology, and telecommunications.Uniphore generates revenue primarily through subscription-based models for its AI applications and services, facilitating long-term partnerships with enterprise clients. Customers subscribe to the Uniphore Business AI Suite, which includes flagship products such as the Real-time Guidance Agent and Sales Interaction Agent. The revenue structure is tailored for B2B engagements, with clients paying for licenses based on usage levels or tiers corresponding to specific features, enabling Uniphore to scale its services effectively across various sectors.Uniphore plans to continue expanding its product offerings, focusing on innovative AI solutions to be launched in the coming year.

## Funding rounds

- Series F, Oct 22, 2025, $260M — New Enterprise Associates, AMD Ventures, March Capital, Nventures, National Grid Partners, BNF Capital, Snowflake Ventures, Databricks Ventures, Prosperity7
- Series E, Jan 28, 2022, $365M — New Enterprise Associates, Sorenson Capital, March Capital, Sanabil Investments
- Series D, Mar 30, 2021, $120M — Sorenson Capital, Chiratae Ventures, Serena, Cisco Investments, March Capital, Iron Pillar, Sistema Asia Capital, National Grid Partners, Sanabil Investments
- Series C, Nov 25, 2020, $93M — ITP, Chiratae Ventures, March Capital, Iron Pillar, Sistema Asia Capital
- Series C, Aug 13, 2019, $51M — ITP, Chiratae Ventures, March Capital, Iron Pillar, Sistema Asia Capital, The CXO Fund, National Grid Partners, Patni Wealth Advisors, Intuitive Growth Ventures
- Series B, Aug 21, 2017, $6.8M — Chiratae Ventures, 360 ONE, JC2 Ventures
- Series A, May 6, 2015, $3.5M — Chiratae Ventures, Indian Angel Network, YourNest Capital Advisors

## Investors

- Chiratae Ventures (https://capitalatlas.ai/funds/chiratae-ventures) — Series A, Series B, Series C, Series D
- Indian Angel Network (https://capitalatlas.ai/funds/indian-angel-network) — Series A
- YourNest Capital Advisors (https://capitalatlas.ai/funds/yournest-capital-advisors) — Series A
- 360 ONE (https://capitalatlas.ai/funds/360-one) — Series B
- JC2 Ventures (https://capitalatlas.ai/funds/jc2-ventures) — Series B
- ITP (https://capitalatlas.ai/funds/itp) — Series C
- March Capital (https://capitalatlas.ai/funds/march-capital) — Series C, Series D, Series E, Series F
- Iron Pillar (https://capitalatlas.ai/funds/iron-pillar) — Series C, Series D
- Sistema Asia Capital (https://capitalatlas.ai/funds/sistema-asia-capital) — Series C, Series D
- The CXO Fund (https://capitalatlas.ai/funds/the-cxo-fund) — Series C
- National Grid Partners (https://capitalatlas.ai/funds/national-grid-partners) — Series C, Series D, Series F
- Patni Wealth Advisors — Series C
- Intuitive Growth Ventures — Series C
- Sorenson Capital (https://capitalatlas.ai/funds/sorenson-capital) — Series D, Series E
- Serena (https://capitalatlas.ai/funds/serena) — Series D
- Cisco Investments (https://capitalatlas.ai/funds/cisco-investments) — Series D
- Sanabil Investments (https://capitalatlas.ai/funds/sanabil-investments) — Series D, Series E
- New Enterprise Associates (https://capitalatlas.ai/funds/new-enterprise-associates) — Series E, Series F
- AMD Ventures (https://capitalatlas.ai/funds/amd-ventures) — Series F
- Nventures — Series F
- BNF Capital — Series F
- Snowflake Ventures (https://capitalatlas.ai/funds/snowflake-ventures) — Series F
- Databricks Ventures (https://capitalatlas.ai/funds/databricks-ventures) — Series F
- Prosperity7 (https://capitalatlas.ai/funds/prosperity7) — Series F