# Track.co

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/track-co

- Industry: Software
- Headquarters: Belo Horizonte, Brazil
- Website: www.track.co
- Total disclosed funding: $6.6M
- Latest round: Series A (May 16, 2023)
- Investors on record: 3

## About

Based in Brazil, and founded in 2012, Track.co provides technology for monitoring customer satisfaction. The company was founded by Tomás Duarte (CEO), Luiz Carvalho (CDO), and José Luiz Choucaira (CFO). In May 2023, the firm raised BRL 33 million in venture funding led by returning investor Provence Partners. New investors Green Rock, TM3 Capital, and other investors also participated in the round.

The company offers a platform that helps in measuring customer satisfaction in real-time using digital channels. It monitors the net promoter score which is the key element in indicating customer satisfaction performance. The solution range of the firm includes understanding customers, humanized dealing with customers, analysis of data collected, and developing strategy with the help of CX experts. The company offers its solution to various industries such as health, insurance, builders, retail, and many others. 

The company plans to use the May 2023 funding to further invest in its expansion in the CXM market, improve customer experience management and offer new solutions to its customers.

## Funding rounds

- Series A, May 16, 2023, $6.6M — Trivella M3 Investimentos, Green Rock, Provence Partners

## Investors

- Trivella M3 Investimentos — Series A
- Green Rock (https://capitalatlas.ai/funds/green-rock) — Series A
- Provence Partners (https://capitalatlas.ai/funds/provence-partners) — Series A