# Topbox

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/topbox

- Industry: Software
- Headquarters: Potomac, US
- Website: www.topbox.io
- Latest round: Seed (Oct 29, 2017)
- Investors on record: 4

## About

Topbox Inc. delivers advanced data analytics solutions focused on customer feedback management, enabling organizations to harness insights for improved decision-making and product development.Founded in 2014 and headquartered in Potomac, US, Topbox Inc. specializes in data analytics solutions that facilitate customer feedback management. The company was acquired by Khoros, LLC in January 2021, signifying a strategic shift in its operations. It has engaged in a total of 6 deals, with the most recent funding round being a Growth round, raising USD 5.00 mn led by Telescope Partners, along with investments from 44NorthVentures, Flyover Capital, and the Maryland Department of Business and Economic Development.Topbox.io specializes in providing advanced data analytics solutions, focusing on customer feedback management and data-driven decision-making tools. Their products empower organizations to collect, analyze, and act on customer insights in real-time, which addresses customer dissatisfaction and product development inefficiencies. The company serves a diverse clientele across retail, healthcare, and technology sectors, enhancing customer engagement and loyalty. Their solutions are utilized across North America, Europe, and parts of Asia, reflecting a broad geographical market presence.Topbox.io generates revenue through a subscription-based model, offering its analytics platform and services to businesses on either annual or monthly terms. Clients can choose from various pricing tiers tailored to their organizational needs and sizes. Their flagship products include comprehensive analytics packages, which provide in-depth reporting and actionable insights, forming the core of their revenue stream. Transactions occur directly with clients, fostering a B2B relationship that emphasizes long-term partnerships and operational efficiency.Looking ahead, Topbox Inc. is focused on expanding its product line and enhancing its data analytics capabilities. The company aims to launch several new products designed to further streamline customer feedback processes. Additionally, it plans to penetrate new markets in South America and Asia by the end of 2023. The recent funding of USD 5.00 mn will support these initiatives, enabling the development of innovative solutions and facilitating geographic expansion.

## Funding rounds

- Seed, Oct 29, 2017 — Maryland Department of Business and Economic Development, 44NorthVentures, FirstMile Ventures, Flyover Capital

## Investors

- Maryland Department of Business and Economic Development — Seed
- 44NorthVentures (https://capitalatlas.ai/funds/44northventures) — Seed
- FirstMile Ventures (https://capitalatlas.ai/funds/firstmile-ventures) — Seed
- Flyover Capital (https://capitalatlas.ai/funds/flyover-capital) — Seed