# Toku Pte.

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/toku-pte

- Industry: Software
- Headquarters: Singapore, Singapore
- Website: www.toku.co
- Total disclosed funding: $18M
- Latest round: Series A (Nov 20, 2024)
- Investors on record: 8

## About

Based in Singapore, Toku Pte. Ltd. offers advanced cloud communication solutions that enhance customer and employee engagement across various industries, leveraging AI to optimize interactions and operational efficiency.Toku Pte. Ltd. specializes in cloud communication solutions, aiming to improve customer and employee engagement. Founded in 2018 and headquartered in Singapore, the company has raised a total of USD 48.00 mn over multiple funding rounds, with its most recent funding of USD 5.00 mn occurring in November 2024 through a Series A round led by Betatron Venture Group and including the Innovation and Technology Venture Fund. The CEO and founder, Thomas Laboulle, has a history in technology-focused ventures and has guided Toku through its strategic growth phases.Toku specializes in advanced cloud communication solutions aimed at enhancing customer and employee interactions. Their offerings include AI-powered contact center solutions, embedded communications, and business telephony services tailored for the Asia-Pacific (APAC) region. Toku's products, such as the Toku Contact Centre, deliver seamless interactions and personalized support, accommodating the unique linguistic needs of APAC markets. Their client base extends across various industries, including government, fintech, insurance, travel, and retail, particularly within Southeast Asia, Australia, and New Zealand.For the year 2022, Toku reported revenue of USD 21.58 mn, with an EBITDA of USD -5.13 mn. The company generates income primarily through subscription-based models for its communication tools, engaging clients through multi-year contracts that facilitate recurring revenue and focus on enhancing operational efficiency and customer experience.In November 2024, Toku Pte. Ltd. secured USD 5.00 mn in Series A funding, led by Betatron Venture Group, to support its global expansion and the development of in-house AI-powered consumer interaction solutions. The company plans to enhance its product offerings with upcoming solutions aimed at improving customer engagement. Toku aims to expand its presence into new markets, specifically targeting regions within Southeast Asia and beyond, by 2025, utilizing the recent funding to bolster these initiatives.

## Funding rounds

- Series A, Nov 20, 2024, $5M — Betatron Venture Group, Innovation and Technology Venture Fund
- Series A, Sep 27, 2022, $4.8M — OSK Ventures International Berhad, Betatron Venture Group, Delivery Hero Ventures
- Series A, Jun 15, 2022, $6.3M — Tembusu Partners, Neptune Investment Management, Betatron Venture Group, Delivery Hero Ventures, Prosper-Finance International Pte. Ltd.
- Seed, Dec 30, 2020, $1.7M — Tembusu Partners, Neptune Investment Management, Prosper-Finance International Pte. Ltd., French Tech - Toku Pte. Ltd.

## Investors

- Tembusu Partners (https://capitalatlas.ai/funds/tembusu-partners) — Seed, Series A
- Neptune Investment Management — Seed, Series A
- Prosper-Finance International Pte. Ltd. — Seed, Series A
- French Tech - Toku Pte. Ltd. — Seed
- Betatron Venture Group (https://capitalatlas.ai/funds/betatron-venture-group) — Series A
- Delivery Hero Ventures (https://capitalatlas.ai/funds/delivery-hero-ventures) — Series A
- OSK Ventures International Berhad (https://capitalatlas.ai/funds/osk-ventures-international-berhad) — Series A
- Innovation and Technology Venture Fund (https://capitalatlas.ai/funds/innovation-and-technology-venture-fund) — Series A