# TOA Technologies

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/toa-technologies

- Industry: IT Infrastructure
- Headquarters: Beachwood, US
- Website: www.toatech.com
- Total disclosed funding: $85M
- Latest round: Series E (Aug 21, 2013)
- Investors on record: 8

## About

TOA Technologies Inc. specializes in providing workforce management and customer experience solutions that enhance operational efficiency for businesses. Their technology optimizes service delivery, ensuring improved customer engagement and satisfaction.TOA Technologies Inc. is a provider of workforce management solutions designed to enhance customer experiences. Founded in 2003 in Beachwood, US, the company has undergone significant growth and was acquired by Oracle Corporation in July 2014. The CEO, Shonda Webb, leads the company, which has secured a total of USD 54.41 mn in funding during its Series E round led by TCV, reflecting a current company valuation of USD 323.51 mn.TOA Technologies Inc. offers a suite of applications focused on workforce management and customer experience. These applications work together to streamline service delivery, from scheduling and routing to customer interactions, catering to various industries. The solutions are designed to help organizations enhance operational efficiency and customer engagement, creating a more personalized experience for users.TOA Technologies Inc. operates on a subscription-based revenue model, providing access to its workforce management solutions through annual or multi-year contracts. Clients subscribe to different service tiers based on their operational needs, which include tools for efficient service management and customer engagement. Revenue is primarily generated through B2B transactions, focusing on helping organizations optimize their customer service strategies and enhance growth in their respective sectors.Moving forward, TOA Technologies Inc. aims to launch new products designed to further enhance its service offerings, though specific release dates have not been disclosed. The company is also targeting expansion into new markets, including Europe and Asia-Pacific, anticipated by 2025. The recent funding from TCV will be utilized to support these initiatives, particularly in product development and market expansion efforts.

## Funding rounds

- Series E, Aug 21, 2013, $54M — TCV
- Series D, May 12, 2011, $17M — ABS Capital Partners, Magarac Venture Partners, Fort Washington Capital Partners, Intel Capital, Sutter Hill Ventures, Early Stage Partners
- Series C, May 23, 2008, $13M — Draper Fisher Jurvetson, Magarac Venture Partners, Intel Capital, Early Stage Partners

## Investors

- Draper Fisher Jurvetson (https://capitalatlas.ai/funds/draper-fisher-jurvetson) — Series C
- Magarac Venture Partners (https://capitalatlas.ai/funds/magarac-venture-partners) — Series C, Series D
- Intel Capital (https://capitalatlas.ai/funds/intel-capital) — Series C, Series D
- Early Stage Partners (https://capitalatlas.ai/funds/early-stage-partners) — Series C, Series D
- ABS Capital Partners (https://capitalatlas.ai/funds/abs-capital-partners) — Series D
- Fort Washington Capital Partners (https://capitalatlas.ai/funds/fort-washington-capital-partners) — Series D
- Sutter Hill Ventures (https://capitalatlas.ai/funds/sutter-hill-ventures) — Series D
- TCV (https://capitalatlas.ai/funds/tcv) — Series E