# TierZero AI

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/tierzero-ai

- Industry: Software
- Headquarters: Foster City, US
- Website: www.tierzero.ai
- Latest round: Seed (Jan 31, 2024)
- Investors on record: 1

## About

TierZero AI, Inc. is a US-based company specializing in AI-driven automation solutions for incident response and engineering operations, enhancing efficiency in technical workflows across various sectors.Founded in 2024 and headquartered in Foster City, US, by its co-founders Anhang Zhu and Yun Park, TierZero AI focuses on automating incident investigations and engineering inquiries. The company has completed 2 deals, with its most recent deal occurring on July 20, 2026, when it was acquired by Cognition AI, Inc., a portfolio company of Bain Capital and other prominent investors, enhancing their software engineering platform. The company was originally formed without reference to any previous mergers or acquisitions. Anhang Zhu serves as CEO. TierZero offers an advanced AI production agent platform that automates incident investigations, triages alerts, and addresses internal engineering inquiries in real-time. Its core product suite includes the Incident Agent, Alert Agent, Support Agent, CI/CD Agent, and a Context Engine, all designed to streamline operational workflows for engineering teams. The Incident Agent identifies root causes by scanning logs and metrics, while the Alert Agent reduces manual triage by grouping and investigating alerts. The Support Agent provides real-time answers to engineering queries through platforms like Slack, and the Context Engine improves over time by creating a dynamic knowledge graph. TierZero serves clients in fintech, healthcare, and cryptocurrency sectors across North America, Europe, and Asia.TierZero's revenue model is primarily subscription-based, where clients access AI-driven solutions tailored to their operational needs. Clients typically engage through annual or monthly subscriptions, with different service tiers based on operational requirements. The flagship Incident Agent and proactive discovery capabilities offer significant value by reducing operational burdens and increasing productivity for engineering teams. Clients form partnerships to enhance incident response times, optimizing resource management and fostering long-term relationships with TierZero. The firm emphasizes security and compliance, appealing to regulated industries and strengthening client retention.Looking ahead, TierZero plans to launch new products designed to further automate engineering processes and enhance incident response efficiency. The firm aims to expand into new markets, targeting growth in regions such as Asia and Europe by the end of 2026. Recent funding from the acquisition by Cognition AI, Inc. will support these initiatives, allowing TierZero to integrate its automation capabilities into a broader software engineering platform, reinforcing its market presence.

## Funding rounds

- Seed, Jan 31, 2024 — Accel

## Investors

- Accel (https://capitalatlas.ai/funds/accel) — Seed