# The White Communication

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/the-white-communication

- Industry: Business Support Services
- Headquarters: Seoul, South Korea
- Website: www.thewc.co.kr
- Total disclosed funding: $32M
- Latest round: Series B (Jun 29, 2021)
- Investors on record: 6

## About

Based in South Korea, The White Communication specializes in AI-driven customer consultation solutions, offering a comprehensive SaaS platform that enhances operational efficiency for businesses across diverse sectors.Founded in 2016, The White Communication focuses on developing innovative customer consultation software. The company is based in Seoul, South Korea, and has completed 6 deals. The latest funding round, a Pre-IPO, raised KRW 10 billion led by KDB Bank, with UTC Investment also participating. The total funds raised amount to KRW 10 billion, and the current company valuation stands at KRW 100 billion.TWC specializes in the development and operation of an AI-based customer consultation Software as a Service (SaaS) solution. Their primary offering, the Cloudgate service, enables businesses to integrate customer consultations across various platforms. This service addresses challenges related to managing multiple customer interactions and hiring costs for customer service personnel. TWC offers AI-integrated customer consultation solutions, outsourcing for customer service operations, and supplies specialized consultation equipment targeted at clients in the e-commerce sector.TWC's revenue model is primarily based on subscription fees for its Cloudgate service, which operates on a tiered pricing structure tailored to business size and service usage. Additional revenue streams include partnerships and equipment sales related to consultation services, such as professional headsets. This model allows TWC to enhance operational efficiency and customer satisfaction for its clients.In February 2025, The White Communication raised KRW 10 billion in Pre-IPO funding, which will be utilized for its market expansion and listing. The company aims to introduce new products designed to enhance its software capabilities, targeting additional markets in the Asia-Pacific region by the end of 2025.

## Funding rounds

- Series B, Jun 29, 2021, $24M — Mirae Asset Venture Investment, SK Securities, Golden Oak Investment, Wisdomain Inc., Mirae Asset Capital
- Series A, Oct 17, 2019, $8.5M — UTC Investment

## Investors

- UTC Investment (https://capitalatlas.ai/funds/utc-investment) — Series A
- Mirae Asset Venture Investment (https://capitalatlas.ai/funds/mirae-asset-venture-investment) — Series B
- SK Securities — Series B
- Golden Oak Investment (https://capitalatlas.ai/funds/golden-oak-investment) — Series B
- Wisdomain Inc. — Series B
- Mirae Asset Capital (https://capitalatlas.ai/funds/mirae-asset-capital) — Series B